Everyone was professional and polite, service was fast and comfortable chairs to sit in and relax while waiting.
Skyler was very helpful and honest and wasn't pushy with the stuff that need to be changed soon 100% great customer service
Courtesy and good customer care.
He was so awesome - great communication
Staff was very helpful and informative. Howard did a very good job. Will definitely be bringing my vehicle back.
My only complain is that the rental was issued to me very dirty. Tons of hair inside and chocolate between the driver seat and center console. Which means with the COVID-19 issues and everyone promising to have everyone’s health in high regards. It was obvious that the vehicle was transferred from one customer to another without a proper cleaning/sanitizing.
As always Pedro is friendly, helpful and knowledgeable. ????????
Great customer service! Keep up the good work!
Brian was great! He definitely put me at ease and kept me updated on the status of my vehicle. I’m always a little skeptical of taking my car in to the dealership but with the check engine light going on during a trip to visit family, I had no choice. He and the team took great care to check for any issues and make sure my car was safe to drive home. I left feeling secure and happy that I wasn’t taken advantage of! Thank you again!
Daniel Burrus was really good in helping me understand everything that was going on with my vehicle and really help my out in my whole situation. Thank you very much for having people like Dan working in your location. He is the best service rep I have ever ran into. He made me feel like family and he was there for me every step of the way. Thank you guys and God bless
Because drop car by appointment and not appointment the same 3 to 4 hours no do nothing (for what make appointment) ?
Skyler was pleasant and very helpful. I was only perturbed (slightly, and maybe he had nothing to do with it) by his calling me at my home even though i told him to call my cell and he even highlighted it in yellow. But all's good now.
The service received wasnt the best like in the past. Made an appointment to avoid being late for work and the appointment seemed not to matter service still took about 2 hours for an oil change not to mention customers with no appointment got pulled in first. Plus if you offer a car wash follow through with paperwork request didn't receive car wash since I was already an hour late for work i couldn't request that it be taken back to complete job.
Great communication throughout the whole process
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