He's was nice and had my car on time I was able to pick up my daughter on time from school
I really appreciated Annette’s customer service. She would respond in a timely manner. I would take my car back if needed just because of her great customer service
I’m getting texts about a service with my car and name while I’m at home and my car is in the garage. What’s going on over there? I’m expecting a call from you. ****-****-xxxx
So far so good… have put 5 miles on truck so we’ll see how it goes. Dan was so awesome to deal with though… GREAT EXPERIENCE
Damon was very helpful. I will be back soon for my other services needed for my Equinox.
Damon Chero was kind and explained everything thoroughly. Great customer service.
Dan was great, always has been, the techs did a great job with my new trailblazer
Annette was very nice and helpful. Great personality. The person who did the Cilajet did a superb job!!!
Dan is such a great man! He helps me with all my concerns and even helped me with the right deal for my budget!
Very good customer service from Mr Burris.
Daniel is very professional and courteous. He communicated consistently with me during the process and ensured all issues and concerns were resolved and met. I couldn’t be happier! Thank you Dan and Tom Bell Chevrolet.
Dan was the best!!!
Definitely would recommend and come back.
Tonya W
Keep vehicle too long trying to do minor repairs not related to transmission. Very poor communication!!! Emailed me instead of calling on progress and repairs. I had to call to get status of vehicle. Not satisfied using Brian at all. Used him before on transmission was not at all helpful. Hopefully this new transmission last since it’s the 2nd one in 9 year. Any repairs were exaggerated to get business.
Daniel was great. The only issue I have is that my check engine light came on shortly after having maintenance done. I called and I was transferred to voice-mails and all around to other departments when I called. I was then assured that I would get a call back by end of day Tuesday September 13th, I did not. So I will call again tomorrow to follow-up. James R
All was great, as usual!!
Very please with the communication and the updates. Very professional when giving updates.
Angel was informative and kept me in the loop, And I truly believe that he made every effort to help me out in a situation I found myself in regarding a transmission fluid leak from my 2018 Buick Encore . I was disappointed in the length of time I needed to leave my vehicle there for evaluation. I would however return to Tom Bell Chevrolet for any service work my Buick encore needs and probably not ever go back to Hatfield Buick. I really appreciated the process of making the appointment and having all the needs met as best as they could for my Buick. Everybody was professional and efficient.
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