I be genuinely be honest . I was expecting the dealership service department to overcharge me with my 10,000 miles service due on my Corolla. But I was actually satisfied with the service delivered . They let me know about my air cabin filter damage and serviced it with a reasonable price under my Toyota care plan.
I am saying this because I didn’t have the same customer service at the finance department .
Lauren and the techs was clear as day in the service department . They performed as they should.
Jack is always very helpful and kind
Fast, great customer service very friendly.
I’m greatful of the service of Toyota dealer here in Valencia. Miss Lauren did awesome Job. Thank you so much ????
Lilly took care of all my concerns. Thank you!
My wife and I met Jack for the first time on this service appointment. He is professional and personable. We will absolutely schedule our next appointments on both of our cars with Jack.
You have my highest regards I just came over to see what was wrong with my hood latch and ended up fixing it after my usual dealership wouldn’t even talk to me I had to make an appointment I will now becoming to your place for the rest of my servicing thank you Norm
I have been coming to this place for last 27 years. It used be personable and pleasant but not this time with Calos Lopez. Did not even change the date for next service I need to bring my vehicle next. It is still showing 7/11/2022. I depend on this label as to when I have to bring next time. But Douglas Velasco and Alex Saenz are great. Since Douglas gone will stick with Alex Seanz. Hope you take my comment serious. Prafulla Y
Logan is a great service advisor
Angel Pineda kept me apprised of my car repair status. I felt my needs were met very satisfactorily.
Angel explained how long it would take & he was spot on . Friendly & informative
Your Advisor Valerie Reynoso took care of us from the time we walked in to the time we left. She was so Professional, Polite, and Pleasant Attitude.
She was aware that we traveled from Lake Elsinore to Frontier Toyota. She was helpful and guided us to the restroom and shared that there was a Restaurant across the street. Valerie is an Asset to your Team.
She is kind and helpful. She has great smiles and positive attitude.
Lily was very helpful, explained to me all my questions.
She is a great Service advisor.
Laura was fantastic. Very personable, direct and clear about everything that would be done to my vehicle and the time frame. I would definitely go see her again.
Carlos is always helpful and friendly
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