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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8841 reviews 67%
4 star 3138 reviews 24%
3 star 204 reviews 2%
2 star 543 reviews 4%
1 star 420 reviews 3%
Review Us
Ellen Z.
4 out of 5
5/5/2022
Valerie is terrific!!!!
Eric G.
5 out of 5
5/5/2022
Valerie’s the best. She always does as much as she can to make my experience as smooth as possible.
Tony O.
4 out of 5
5/5/2022
Valerie is fabulous.
Mary M.
5 out of 5
5/5/2022
Excellent customer service
Barbara J.
4 out of 5
5/5/2022
As always, your Toyota team follows through with any concerns we may have. We love Valerie. She is a huge reason why we have come to know Valencia toyota and keep coming back.
Janet A.
1 out of 5
5/5/2022
I was walked into the office of the person who had scheduled my appointment. He was on the phone and looking at the computer when I walked in. He did not even look up to acknowledge me during the entire time he was in the phone. Also, the maintenance needed light was not turned off while the car was serviced.
Gary Y.
5 out of 5
5/5/2022
Jack, is very professional and courteous. Making the experience very nice
Collette B.
5 out of 5
5/5/2022
Excellent. He makes you comfortable. He explains everything and looks out for your safety.
Steve S.
5 out of 5
5/5/2022
Alex was very professional and even offered wife an uber.
Pablo S.
5 out of 5
5/5/2022
Friendly and helpful
Noemi S.
5 out of 5
5/5/2022
Very good service ! Mr D La Vancil very nice, polite and knowledgeable, all questions answered. Thank you
Samuel V.
4 out of 5
5/5/2022
Got what I wanted
Juan G.
5 out of 5
5/5/2022
Thank you
David W.
4 out of 5
5/5/2022
My service adviser was reslly cool The tire sale was a good deal I guess for now of days. They took 2 hours to do the job but that was on because I love to work in your waiting area So cool to have that space Over all I’m happy
Eddie F.
5 out of 5
5/5/2022
All good. Thanks.
Delilah K.
5 out of 5
5/5/2022
Great customer service. Dean was Kind and easy to talk to and very helpful with my questions.
Michael C.
5 out of 5
5/4/2022
Very friendly and helpful.He fully went over the recommendations that were found! Love Toyota. Thank you Logan for a great experience!
Jonathan G.
5 out of 5
5/4/2022
Alex is a very good and knowledgeable service advisor.
Debbie G.
5 out of 5
5/4/2022
No problem!
Dean H.
5 out of 5
5/4/2022
He’s the best, I will request him every time

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