However, it turned out my vehicle was not washed as I was told.
Servicing was prompt. Evan was very professioonal.. Great follow-through. Pleased with the service.
Scott was great to work with, he was helpful and knowledgeable and he followed through with what we agreed to. We like that he didn’t pressure us for anything additional.
Davin was excellent, but I waited for 20 minutes before anyone took care of me , even with an appt. Then the installation of the undercarriage cover took much longer than expected and the part was way more than I had been quoted when I ordered it. Then it took 20 minutes for the staff to find my car once I was told it was ready.
Pleasant and professional service advisor and vehicle was ready as promised. Having car washed is always a welcome plus
Scott was very good, as always, got my car done and me on my way.
Awesome service as always
Hassan Sarim is the best possible service advisor! He is the reason that we only go to South County Lexus.
My service experience has consistently been positive every time I bring my car in. Everyone is always so welcoming, friendly, & attentive from the person who first greets me to the last person who brings me my car. I’m so appreciative that RGD was able to have my car serviced while I waited so that I didn’t have to get a loaner car, which saved me a second trip!
Because I had extensive work done on my car recently I felt I could only trust the experience of the Dealership mechanics.
Hassan did an excellent service for my wife and I. The same great service
we we have received on every visit to South County Lexus for the past six
Years. It’s always a good experience.
Everyone was kind from the moment I arrived. Additionally, RGD got me in and out quickly. That's the best. I also very much appreciate his kind demeanor.
I always enjoy working with Ronnie and trust his advise concerning the care of our Lexus.
My appointment was for 1:00. I arrived at one, pulled into a line & waited ten minutes before anyone approached me. I waited another ten minutes before I was told to be patient. Everyone seemed very disorganized.
This was not the case on my prior two services.
I assume this was because of your remodeling.
Very professional. Well done. Excellent service.
Angelo and the service team are great: good communication, polite and very efficient.
Great dealer with knowledgeable personnel and service is second to none
Daven Anthony - OUTSTANDING CUSTOMER SERVICE. Above and beyond
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