Amazing service from Scott M, as always!
First time getting service at this location. Very smooth, kept me informed of the process.
Tim, my service rep, was very personable and helpful in explaining my service options. Overall, I’m always impressed with how friendly and efficient everyone is from the first moment I’m greeted at my car to the final moment that I’m handed my car back! I never experienced this high level of consistent friendliness and professionalism when I previously owned a BMW and dreaded my experience at Irvine BMW!
Great service as always - thank you, especially to Evan
Everything was smooth and professional. Thanks for your help!
Great work up and explanation of service work completed.
I arrived without an appointment, concerned about low tire inflation & we had a long drive next day. Tim was my rep & his customer service was above & beyond! Thank you for another positive Lexus experience!
I would definitely give 5 Stars to the service given at SC Lexus, and Hasson Professional service. I’ll be back.
Always take care of every need!!
Tim was very honest and easy to talk to , great personality. Service to get car in and a rental car fast , but didn’t feel rushed , but most important not ignored . Thank you
Hassan is an asset and we appreciate his professionalism
Excellent service. Tim was great to deal with.
I appreciate how Tim goes through manufacturer recommendations with me and shares his advice in a shared partnership model of decision-making.
Professional, cordial, prompt and knowledgeable service!
I appreciate the diligent effort the service personnel put forth in dealing with a difficult mechanical problem. Evan kept me posted on progress and the potential cost.
Very kind! Will recommend to my family and friends! Thank you guys!
Scott does an excellent job.
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