Overall, I am satisfied with customer service provided by David Rosales. He was helpful, corteous and communicated clearly.
David is top notch, kept me informed along the process, finished the job ahead of time. His enthusiasm for his work and professionalism is highly appreciated.
Great customer service, i got the car on time even if I didn’t have an appointment I didn’t have to wait longer than it supposed which is good and satisfied
Eric was totally professional and was very pleasant during our interactions
Hugo was my Service provider, He did a great job keeping me informed and help me through the process of explaining what needed to be done in detail.
Tony made sure our needs there were taken care of. He was great!
He did a great job just like he was trained to do very professional
Hugo was knowledgeable and helpful.
Giovanni Took care of my Honda!!! He did not send me home eventhough I showed up without appointment... He took care of me So Take care of him.
Amazing Service!!!
I were completely satisfied with the service representative Joanne Martinez because she made sure I received my car before she left work . She a great representative and will Recommend to some one else
Joanne took me to my car to explain the service to be done
Good service, good rapport
Back in September I faxed the papers emailed to me by Mr Torrente about my Care Plan for my KIA. When my son brought the car for the scheduled maintenance with the coupon from our book he was given a hard time about the Care plan once again. Apparently, nothing is in your system and they wanted to charge him again. Yesterday I faxed the papers one more time. This is terrible customer service. From the finance person that failed to enter the correct information to the Business Department who has failed to update the records.
Joanne has been very helpful since I started having her as a service advisor. She makes my service appt as easy as it can be. She auggests and give me options and provides her honest opinion. She is one readon I go to Burna Park Honda for my service.
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