We go to BPH for many years!
Great service and and Was quick to call when my car was ready!!
Very polite gentleman and quicker service than I expected.
Joanne was friendly and very knowledgable about the recalls in my car.
As always very attentive and informative
I would just like to say that Giovanni Rubio was very polite and helpfull. He had my daughter and I in & out before the expected waiting time for an oil change.
Thank you Giovanni :)
She was very personable and made the appointment effectively simple and quick.
Much wait despite having an appointment for attention
Thank you for servicing my car on the weekend. I called Friday evening and was
given an appointment the next day! Thanks again!
Joanne was beyond exceptional. Her level of customer service can not be measured. I started coming to Buena Park cause the level of service I received at Downey was horrible. It’s employees like Joanne that keep me coming back.
Great customer service. Also quick service and good communication
Joanne M. Was professional and very attentive to detail, it took awhile to get waited on without an appointment, even though it was just one car when I pulled up, that was not her fault, but she assured me I would be taken care of in a reasonable amount of time, I was I appreciate her concern
Toni was very helpful, thank you for your services
Service provider David Rosales was great and very curtious. A great addition to your team.. A service provider of the month in our book. All conveniences of your service location and service personnel were a complete difference from the location we came from.
Not happy with mngmnt with the back and forth our service provider had to go through regarding our discounts we were tryng to take advantage of. With our first time visiting w/ our new addition to the fmly, and being a loyal customer of another Honda service dept, Ocean Honda of Whittier, our discounts would have been honored, no question, but more so, approval needed. Even more so when the service issues of Ocean being known to staff. A note to service mngmnt, the back and forth felt like we were back purchasing a car. Or if unable to have faith in your service providers, come out yourself (from behind the black door) to “make a deal”. At the same time, if service being rendered a discount online is offered, but not noticed until after the service is renderred, honor it, times are hard out here, Honda Corp of America seems to be doing fine.
Tony was very helpful. He committed to complete service in 3 hours, and did so.
Very informative about my accord
She was fantastic & took well care of me. She deserves a raise!
Giovanni as well as all of the other employees were very friendly and helpful. This is my first time getting service done here, and the entire Buena Park Honda team made it easy and enjoyable. I will definitely continue to get my service done here!
Since I left the vehicle is REALLY pulling to the right. I’ll call you guys on Monday, just not sure when I will have the time to come back and get it fixed
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