Service department always treats me right
Sean was excellent! When the tires we were quoted from the the service dept turned out to not be covered under the VW tire 2yr program, he found the perfect fix. Sean was helpful, friendly and efficient. He answered all our questions and honestly made our whole experience seamless.
Jack was super. Great job
Always such a pleasure to have my service work done at City Volkswagen and Sean goes out of his way to make me feel confident that I am receiving the best service and as quickly as possible. The coffee and donuts are great too!
Craig was awesome. Worked well with my scheduled and cared about getting my vehicle back to me in a timely manner. Craig is now my go to guy for all my service needs for my Tiguan.
Craig went out of his way to ensure I had a pleasant experience. Thank you.
I appreciate the explanation of my service issue and the care Jack provided
As usual, Don had my work done in a timely manner and answered all my questions.
Craig shows that he cares about his customers. He goes out of his way to keep his customers updated as to what is going on with their vehicles.
VW service department is pro.
Don always takes care of me
Jack Daniels does a fine job, he’s been my service rep for several years.
Regards, Jack Phillips
Sean went above and beyond to keep me posted even when I was out of the country on business he called myself and my wife who was left to deal with the situation, thanks to Sean and the entire staff.
Jack was super helpful and made sure everything went smoothly.
Will do. Thank you very much.
Best VW service I have been to. The provided ride, the text communication and update calls, and working with me on the service were all great. Sean was awesome. Thank you guys.
Awesome experience here!!! They took care of everything and the car was returned spotless ???? I have to say this is the best dealer service ever and I have tried others without success. Keep up the great work and I will be seeing you on my next service.????????????
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