Sean was great! Very prompt and loved how he kept me posted throughout the process. You guys even washed my car! Definitely recommending you guys!
Anthony
Your service reps broke my hub cap logo while replacing the brakes. They placed it on the front seat and never told us!!!! We paid and drove home,then found it! You role it and need to replace it!
He was extremely helpful and resolved my problems quickly and thoughtfully. Highly recommend him.
When tou call and email for three hours and they dont know what your talking about tells us web and actual customer service is not connected. Once we called itt worked out great. That was after a tow, 2 calls (1 before it arrived) 2 emails later...
I could go one but no ise
Jack was awesome! Very friendly and went out of his way to ensure I had great service.
Jack is consistently the most knowledgeable, personable service coordinator I’ve ever worked with. Thanks!
Friendly professional service!
This was my first time to City VW and the service was great. Jack was very easy to work with, prompt, and professional. I will definitely come back to City VW.
As always, jack was extremely helpful and answered all my questions. He noticed the wrong transmission type was listed and so I saved $230 this trip. I appreciate he is always honest and doesn’t sell me services I don’t need.i live City Volkswagon service!
Very professional and friendly. Did exactly what he said he was going to do.
Sean was great - he explained the situation well, and kept me informed re price and completion.
Sean was attentive, clear in his communications, and provided excellent overall customer service.
Don is the absolute best in customer service. I’ve been meaning to write a letter to management. He goes above and beyond.
Always a pleasure to deal with your team!
Sean communicated well about the issues and was thorough in his explanation. It was a pleasure to deal with him and the service tech who also explained things to me
Thank you for your expertise and great service!
Great service. Sean (I believe) is a professional—very knowledgeable and precise. Thanks
Don is a great guy. Nothing against him. Your fees are outrageous,
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