Kaylan was great today with assisting me!! Everything was done in a timely manner and she was very professional!
Daniel was able to answer all my questions about my service. He returned my vehicle promptly and I was satisfied with the job.
Never have I dealt with a dealership that bent over backwards to find
out the problem with my Jeep Cherokee!!
Kaylyn’s smile and willingness to help made me feel comfortable and I will
Give all my future business to Hendrick Jeep Concord !!
To whom it may concern at that Hendrix service department team, I just want to recognize Jason for doing an excellent job and helping me through the process of getting my 2005 Dodge ram 1500 repaired. He went above and beyond by helping me get home due to a Family situation where I could not have someone pick me up. He also worked on lowering my bill a little bit to accommodate the amount of work I was having performed which I might add was done to my liking, better than when I bought it. I hope the right person is been given this letter as I feel you have A valued and dedicated associate Wwho needs to be recognized for the great Service he provided me when I was at your dealership. Thank you very much-for the great experience!
Always helpful and thorough. It's very much appreciated
Excellent service. I feel like my business is actually important to you, unlike most companies these days.
The professionalism will keep me coming back. Rebeckah is also really great at taking the time to explain the details of what is going on with the vehicle and is very compassionate and understanding of the fact that having vehicle trouble is an inconvenience
Considerate, helpful and explained problem! Made me feel like not just a number
Very professional. His preliminary assessment of my problem was correct.
He gave me options with out regard to pricing. He thanked me for my military service.
Jeff is professional yet very personable. He takes excellent care of his customers. He has been my favorite service advisor since 2012
Rebecca was truly amazing and helped me with all of my needs. She most certainly looks out for her customers and I couldn't thank her enough!
Very professional with a “customer first “ mentality
The staff was very professional , and I felt that my car was in good hands.
Appreciate y’all. Thanks for helping me get my warranty stuff figured out!
Excellent customer service advisor!!
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