I was very pleased with the service and impressed with the video showing the inspection of the vehicle
3/12/2021
Elizabeth P. VERIFIED CUSTOMER
Very nice and professional.
3/11/2021
Darren O. VERIFIED CUSTOMER
Whenever I have my Audi serviced at your dealership Randy always takes very very good care of me and he's also very very detailed which I like. And even though I did not buy my car from McGrath Randy took me under his wing and made sure that my experience at your dealership was great. Thanks for the excellent service Darren.
3/11/2021
Ginno L. VERIFIED CUSTOMER
Always had a satisfying time at Lakeland Audi. James and the whole staff is great.
3/11/2021
Jauhar A. VERIFIED CUSTOMER
Job well done
3/10/2021
Duane A. VERIFIED CUSTOMER
Newer loaners would be nicer.
3/10/2021
Stephanie M. VERIFIED CUSTOMER
Randy was very professional and helpful. Even though I had to drop my car off so I could go to work, the tire change was done within a couple hours. Check out was effortless
3/9/2021
Amelia K. VERIFIED CUSTOMER
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3/9/2021
Anita V. VERIFIED CUSTOMER
The staff promptly greeted me and Randy personally assessed the malfunction of the window switches. He stayed in touch with me throughout the repair. The checkout process when I arrived was quick and efficient.
3/8/2021
Therese S. VERIFIED CUSTOMER
Very accommodating and efficient
3/8/2021
Azhar M. VERIFIED CUSTOMER
Gary was absolutely great and really friendly. Even pointed out that I didn’t have to pay because of my AudiCare when I thought I had to. He was awesome.
3/7/2021
Patrick M. VERIFIED CUSTOMER
I have no issues with my service advisor Jaylene Abrigo. I own a 2017 A7 with less than 17,000 miles. I’ve had a noticeable knocking coming from front suspension at low speeds. First time I brought it in for this issue, tech tighten up something & I was told “see how it is”. If I still had issues I’d have to bring it in for additional diagnostics. Brought it in again only to be told “this is how the car is”. Tech advisor said someone in service department drove another 2017 A7 & heard same sound. I can’t believe Audi can’t resolve this issue by replacing the faulty or substandard parts that were originally installed. My loaner car was a 2019 A7 with no knocking coming from front suspension whatsoever. Not happy my 78k car is knocking & can’t be fixed.
3/7/2021
Vikram S. VERIFIED CUSTOMER
Courteous service, honest, not pushy
3/7/2021
Brett D. VERIFIED CUSTOMER
Randy does a great job. He has excellent communication skills and follow up.
3/6/2021
David B. VERIFIED CUSTOMER
He did an excellent job. Timely service and very polite
3/6/2021
Lusane D. VERIFIED CUSTOMER
While I was really satisfy with my service, I do have a suggestion. I took my car for a oil change but when I got back my car my seat was very dirty. My seat was just reupholster a day before so there was no spot on it, but when I got back my car it was black. I didn't notice until I was home and I was very piss. Next time please put a cover or paper over the seat.