This was an emission recall and the stop/start function which was not working when I brought the q3 in still was not working on my way home. The software was updated but it didn’t correct the problem. I called back the dealer and told them and I have another appointment on Thursday to fix the stop/start function.
3/23/2021
Mohammed H. VERIFIED CUSTOMER
Excellent service, thank you very much
3/22/2021
Norman H. VERIFIED CUSTOMER
Very attentive and loved your video. Showed it to some of my friends and they were amazed. Thanks.
3/22/2021
Vickie C. VERIFIED CUSTOMER
He went out of his way to try to help me get the best price and even delivered a second loaner car to me
3/21/2021
Altangerel . VERIFIED CUSTOMER
Thanks ????
3/21/2021
Alan A. VERIFIED CUSTOMER
Thank you
3/21/2021
Christina B. VERIFIED CUSTOMER
Great job!
3/20/2021
Silver Car. VERIFIED CUSTOMER
Gary is the best!
3/20/2021
Glenn E. VERIFIED CUSTOMER
Gary is always professional and nice. He is helpful and understands my needs. Great Customer Service skills.
3/20/2021
Nicole J. VERIFIED CUSTOMER
I had some questions regarding my car buying experience and Jaylene listened and escalated my concerns to management. She was very professional and accommodating. The only thing negative was that I was told by someone else that I could wait for the repair when in fact I was supposed to drop the car off. I was told it would be ready on Monday and I didn’t hear anything until Thursday when I had to call and find out the status.
3/20/2021
Andrea W. VERIFIED CUSTOMER
We can always trust the service team at McGrath.
3/20/2021
LUKE M. VERIFIED CUSTOMER
James green should get a raise.
3/20/2021
Eva P. VERIFIED CUSTOMER
Thank you
3/20/2021
Reginald S. VERIFIED CUSTOMER
As a new dealership, the maintenance team performance is outstanding..
3/20/2021
Michelle V. VERIFIED CUSTOMER
James was very courtes and he went above and beyond by picking me up!!
3/19/2021
Curtis J. VERIFIED CUSTOMER
Your team did a great job, from servicing my car to cleaning it.
3/19/2021
Richard Y. VERIFIED CUSTOMER
Always a great experience. Please bring the coffee service back
3/19/2021
Aileen S. VERIFIED CUSTOMER
Jaylene was fantastic! She was communicative and friendly!
3/19/2021
Daryl S. VERIFIED CUSTOMER
Overall a very smooth and efficient process and visit.