James is very welcoming and professional. I appreciate his help
7/2/2021
Davy H. VERIFIED CUSTOMER
JAYLENE WAS VERY NICE AND POLITE. EXPLAINED EVERTYTHING VERY WELL. EXCELLENT CUSTOMER SERVICE!!!!
7/2/2021
Harish W. VERIFIED CUSTOMER
I wish the billing process was more professional.
7/1/2021
Benjamin S. VERIFIED CUSTOMER
Andrew did a nice job. He was quick to communicate via phone, text and email. I’m also glad they were able to fix the issue in short order and without significant expense. Thanks for all your help.
7/1/2021
Catharine R. VERIFIED CUSTOMER
Andrew was very professional, friendly and open. He presented himself as knowledgeable of the car issue, helping me to connect with other departments to ensure that I have sufficient coverage for my vehicle.
7/1/2021
Brett W. VERIFIED CUSTOMER
randy is an exemplary employee! very friendly, helpful, diligent snd knowledgeable. represents excellence to the highest degree.
7/1/2021
Tom M. VERIFIED CUSTOMER
Everything was great. Good communication. Thanks Randy.
7/1/2021
Jeanne K. VERIFIED CUSTOMER
James was very personable…. Actually, the nicest service person that I’ve ever worked with in Lakeland! I was very pleased with my service appointment!
7/1/2021
Isa M. VERIFIED CUSTOMER
Excellent service
7/1/2021
George C. VERIFIED CUSTOMER
James is an awesome service expert. Totally committed to the customer and their satisfaction
6/30/2021
Ronald M. VERIFIED CUSTOMER
Thanks for your excellent service, Gary was very helpful and accommodating !!
Ron Myers
6/30/2021
Erriketi B. VERIFIED CUSTOMER
Mr. Green is an asset to your company.
6/30/2021
Ginno L. VERIFIED CUSTOMER
Gary Downey is super helpful. He’s very pleasant to deal with.
6/30/2021
Christopher F. VERIFIED CUSTOMER
Great work
6/30/2021
Syril S. VERIFIED CUSTOMER
Very nice and helpful
6/30/2021
Ronald S. VERIFIED CUSTOMER
Not happy! Appointment at 100 ; service rep not there ; he not arrived til after125 ; we were there over 2 1/2 hours
Never going back there again!
6/29/2021
Jose V. VERIFIED CUSTOMER
Easy and precise service
Thanks McGrath Audi
6/29/2021
Luis C. VERIFIED CUSTOMER
Your employee AndrewAlhambra it’s a complete joke I made him questions about my vehicle that He didn’t even responded. My vehicle came from the service and one of the service workers told him that my vehicle was ready He didn’t even pay attention to him until I had to ask Andrew for my keys l. Andrew shouldn’t be working for Audi He would fit perfect in a ford o chevy dealer. Hopefully next time I don’t have to deal with him.
6/29/2021
Enkh-Amgalan B. VERIFIED CUSTOMER
Charged for 1/4 gas even though gas was at 3/4 when I loaned it.
6/29/2021
Valrie B. VERIFIED CUSTOMER
The service I received from Jaylene was EXCELLENT.
She was professional and kind and knowledgeable . I could not have ashes for better service.
Kudos to Ms. Jaylene Abrigo! She is an asset to your company.