I am truly impressed with Gary's commitment to ensure that my issues are addressed to my satisfaction in a timely manner. He even took a few minutes to walk me to my car and see me off. Overall, an exceptional experience. I am coming here for all my future needs.
9/17/2021
Sylwia U. VERIFIED CUSTOMER
She was very nice and very helpful. She answered all my questions and concerns.
9/17/2021
Howard L. VERIFIED CUSTOMER
Great
9/17/2021
Anita V. VERIFIED CUSTOMER
I love that Randy makes an effort to know who you are and to be in touch personally.
9/17/2021
Benecio P. VERIFIED CUSTOMER
Very satisfied!!!!
9/17/2021
Mario B. VERIFIED CUSTOMER
Great job!
9/17/2021
David B. VERIFIED CUSTOMER
Randy was great. Always checked in with me and made the whole process easier.
9/17/2021
Illana M. VERIFIED CUSTOMER
Thank you, you guys are great.
9/16/2021
Jeffrey J. VERIFIED CUSTOMER
Jeffrey was very polite and friendly and very good at getting my work done as soon as possible. If I have tohavemore work done I hope I get mr. Schencks for my service agent.
9/16/2021
Todd S. VERIFIED CUSTOMER
The service was fine and the staff was friendly and courteous.
9/16/2021
Franklin G. VERIFIED CUSTOMER
Thank you very much Morton Grove for the good service, I am very satisfied. Thank you Andrew Alahambra for your help.
9/16/2021
Kay T. VERIFIED CUSTOMER
That experience was a total goat rope. I’ve never experienced such non existent communication. Had to take the vehicle back twice to have done what should have been done the first time. Glad that only one of our 7 vehicles is American and has to be serviced by Darling. That will be changing soon.
9/16/2021
Lizabeth S. VERIFIED CUSTOMER
Andrew was great in the service department.
9/16/2021
Toan T. VERIFIED CUSTOMER
I’ve continued to receive exceptional service from your dealership and appreciate Andrew’s extremely courteous and professional attitude. Thanks for continuing to make me a proud Audi owner.
Toan T
9/16/2021
Richard A. VERIFIED CUSTOMER
Great job keeping up updated. Repair completed well ahead of schedule. All staff we interacted with were top notch.
9/15/2021
Gary H. VERIFIED CUSTOMER
Please give Jeff Schencks a bonus or a raise, he went above & beyond in ensuring our vacation was not ruined when our car broke down! We appreciated his help in securing a rental car & working in our needed car repair.
9/15/2021
Deborah R. VERIFIED CUSTOMER
James Green and all the service staff Audi Lakeland are very friendly and knowledgeable. James went above and beyond accommodating our every need.