Randy was awesome. He addressed every need and expedited the service so my family could have our only vehicle ASAP. Thanks so much!
10/9/2021
Anita G. VERIFIED CUSTOMER
As always, exceptional service. Mr Scarbro, as always extremely helpful and on point with customer service,
10/9/2021
Kevin F. VERIFIED CUSTOMER
Ok
10/8/2021
Mir A. VERIFIED CUSTOMER
Nice guy very helpful .
10/8/2021
Glen V. VERIFIED CUSTOMER
Gary Downey is an asset of your Service Team!
He’s attentive, understanding, and communicated very well.
Makes you feel that your business is appreciated!
He makes being an AUDI owner special!
10/8/2021
Brad C. VERIFIED CUSTOMER
After driving there Saturday to be turned away and then calling Mon/Tues with no action the team was able to get we squared away on Wednesday. The team Weds did a great job!
10/8/2021
Kathleen B. VERIFIED CUSTOMER
Ok
10/7/2021
Charise T. VERIFIED CUSTOMER
I never had a bad experience with anyone or service preformed.
10/7/2021
Unidjon Z. VERIFIED CUSTOMER
Everything is good except one little thing that I should bring it up.I would improve the room you provide to use for charging phones/computers.I found it very uncomfortable sitting here cuz it seems this room has also been used as storage to keep food and other product
10/7/2021
Waldemar B. VERIFIED CUSTOMER
I’m happy with the services, they done early
10/7/2021
Kristin C. VERIFIED CUSTOMER
Randy was extremely professional and pleasant to work with, taking his time with me and answering all my questions. I never felt rushed or as if I was out of the loop while my car was in for service. Randy will serve as my “Audi guy” moving forward!
10/7/2021
Brett F. VERIFIED CUSTOMER
There were a couple of things
1. License plate was not put on like we agreed
2. Communication was mixed between manager and service advisor
3. The quote for all season tires did not quote the right tire sizes
4. There seemed to b confusion all around with multiple customers
5. There was a public conversation with a customer on speaker phone right next me that I should not have heard
I have bought 4 Audis and usually go the Audi Rxchange in Highland Park and am very satisfied with the service
This was the first time I was not satisfied
10/7/2021
Jonathan F. VERIFIED CUSTOMER
Randy was awesome
10/7/2021
Jay S. VERIFIED CUSTOMER
Anthony was fantastic and your entire facility is impressive ????
10/7/2021
Michael P. VERIFIED CUSTOMER
Friendly & informed.
10/7/2021
Luis S. VERIFIED CUSTOMER
I purchased my Audi here. I am always pleased with Gary and the sales team also.e eryone is alwahs pleasure to see. I will continue to service my car here.
10/6/2021
Jack M. VERIFIED CUSTOMER
It was a pleasure.
10/6/2021
Vivek P. VERIFIED CUSTOMER
Very good service and communication
10/6/2021
Pamela D. VERIFIED CUSTOMER
Excellent service was kept well informed about my car through the whole process