Andrew is great. Your phone system is not. I received a msg at 5:50pm that my car was ready for pickup with shop closing at 6pm. I immediately called back but no one answered and the recording stated that the service department closed at 5pm. Imagine how I felt. This has nothing to do with Andrew, who was great, but the phones, me not able to get through.
10/13/2021
Zaya J. VERIFIED CUSTOMER
Randy scar to was very Helpful
10/13/2021
Lois L. VERIFIED CUSTOMER
A great job
10/13/2021
Ted S. VERIFIED CUSTOMER
James is great
10/12/2021
Peter B. VERIFIED CUSTOMER
Thanks, very happy.
10/12/2021
Michael L. VERIFIED CUSTOMER
Absolutely.
10/12/2021
Stephanie P. VERIFIED CUSTOMER
I owe a huge thank you to Jeff who answered my call and received my news of a flat tire (not to long after leaving the dealership) with an "I got you." I also have to give huge thank you to the team who fixed the flat tire. The service area was again beyond busy, but your team still found time and fixed my unexpected problem before the end of the day. So Jeff and all of your team, thank you so much!
10/12/2021
Shawn S. VERIFIED CUSTOMER
Jeff did everything I asked him to do.
10/12/2021
Penny J. VERIFIED CUSTOMER
Eric was so professional and the service I received is always the Best. Thank You for making me feel Special.
10/12/2021
Michael P. VERIFIED CUSTOMER
Quick and easy
10/12/2021
Patricia R. VERIFIED CUSTOMER
Very professional and caring!!
10/12/2021
Susan . VERIFIED CUSTOMER
This is by far, the best experience I have had with ANY VW dealership repair service. From start to finish it was great! Thank you to Jackie, thank you to the service person that checked me out (can't remember his name) and thank you to the service person that washed my car and made it shine!
10/12/2021
Lawrence D. VERIFIED CUSTOMER
At least so far. My sister-in-law suffered a loss of a tire at fortunately low speed after another dealer did a tire rotation. That always worries me.
10/11/2021
Karl S. VERIFIED CUSTOMER
They went above & beyond amazing service ????
10/11/2021
Darrell K. VERIFIED CUSTOMER
Excellent service.
10/11/2021
Scott M. VERIFIED CUSTOMER
He was very helpful and personable
10/11/2021
Angela M. VERIFIED CUSTOMER
I love the personal service provided. Very considerate and professional. I've owned other brands and dealership experiences are always lacking. Audi service/staff are the best!
10/11/2021
Edwin D. VERIFIED CUSTOMER
Good job!
10/11/2021
Lidia S. VERIFIED CUSTOMER
Thank you very much for helping me out.
10/10/2021
Florida W. VERIFIED CUSTOMER
This gentleman has excellent customer service, he just don't care about your vehicle, he cares about the customer. He made me feel like my vehicle was the most valuable vehicle in place