The service people all very ready to help when arriving. I went in for bad sensor but unfortunately service people couldn't find anything wrong. So will be watching for any sign if it happens again.
2/11/2022
William S. VERIFIED CUSTOMER
James is a tremendous asset to your company. He provides excellent service and clearly cares about his customers. It was a great experience working with James.
2/11/2022
Illana M. VERIFIED CUSTOMER
I appreciate your prompt response.
2/11/2022
Angela D. VERIFIED CUSTOMER
Very nice, polite and kept me informed about everything going on with my vehicle.
2/11/2022
Lewis K. VERIFIED CUSTOMER
James has worked with me since I purchased my Audi. He has always gone above and beyond providing excellent and proactive customer service. He has a great demeanor and is very professional.
2/11/2022
Diane P. VERIFIED CUSTOMER
My service today was above and beyond the norm.
There were complications and Jackie handled them
Professionally and in a timely manner. He also accepted
Responsibility for not getting my car in sooner because
Of a part and I was thankful.
2/11/2022
David H. VERIFIED CUSTOMER
Kind courteous and respectful
2/11/2022
William M. VERIFIED CUSTOMER
Looking forward to it!
2/11/2022
James Z. VERIFIED CUSTOMER
Yes Cooper is awesome
2/11/2022
Melanie J. VERIFIED CUSTOMER
Always the best service! Thank you!!
2/11/2022
Gary R. VERIFIED CUSTOMER
Great job. Got me in and out quickly. Home Run!!!
2/10/2022
Mike S. VERIFIED CUSTOMER
James was very friendly and knowledgeable. He is a great asset for the dealership.
2/10/2022
Roger T. VERIFIED CUSTOMER
Andrew did a great job. I do have a suggestion: The drop off feature is not working. When the driveway is blocked by two vehicles after hours., the customer has to walk around the side of the building to get an envelope and drop off the keys then walk all the way back to the car. This is not a good experience. This would be easy to solve.
2/10/2022
Luis S. VERIFIED CUSTOMER
Always happy with the servce at Lakeland Audi. Thank yo for the continued service
2/10/2022
Thomas S. VERIFIED CUSTOMER
Excellent service!
2/10/2022
Joshua A. VERIFIED CUSTOMER
I wish someone would have walked me through all the features of the car before I drove it off the lot. Also, the car did not come with an owners manual. And no one told me about the myAudi app.