Joe is terrific! He's so thorough with both the work and explaining what needs to be done. He takes excellent care of us. Anne M
5/10/2022
Kristina J. VERIFIED CUSTOMER
Tony was great. Courteous and good communication.
5/10/2022
Joe . VERIFIED CUSTOMER
Cooper was very friendly, helpful and hospitable.
5/10/2022
Howard D. VERIFIED CUSTOMER
If I had a complaint it would be that Cooper was too optimistic. When I called he told me it would be ready in a couple hours. It was actually not ready for several hours. I do appreciate the effort.
5/10/2022
Alonzo C. VERIFIED CUSTOMER
excellent,friendly and and timely
5/10/2022
Robin O. VERIFIED CUSTOMER
This was the worst service I ever received. I'll travel to Tampa or Orlando before I ever go back to Lakeland. Horrible experience!!!!
5/10/2022
Peter K. VERIFIED CUSTOMER
I was quite impressed with Randy’s assistance and the knowledge.He is best. Thanks
5/10/2022
Kaleemuddin M. VERIFIED CUSTOMER
Customer service were good. Thanks
5/10/2022
Steven R. VERIFIED CUSTOMER
Jeff did an excellent job getting me in and out experience was awesome
5/10/2022
Phyllis M. VERIFIED CUSTOMER
Randy was very professional and personable. He is an asset to the Service Department.
5/10/2022
Martin M. VERIFIED CUSTOMER
Kateln explained all options in detail
5/10/2022
Joseph K. VERIFIED CUSTOMER
Gerald was excellent however he was not provided the ability to offer me a loaner vehicle during the service. This was the first time a loaner was not provided to me at Orland Park Audi. Disappointing drop in the level of service.
5/10/2022
David B. VERIFIED CUSTOMER
Jeff was great
5/9/2022
Hannah S. VERIFIED CUSTOMER
Cooper's the best! I'm always treated like family and he is very patient with me constantly rescheduling/forgetting about my appointments ????
5/9/2022
Jing D. VERIFIED CUSTOMER
Jeff was wonderful and very good with customer. I return for service all due to Jeff’s service
5/9/2022
Jessica B. VERIFIED CUSTOMER
Always a pleasant experience!
5/9/2022
Debra M. VERIFIED CUSTOMER
Service was great!
5/9/2022
Djamschid M. VERIFIED CUSTOMER
Katelyn Kollin did an excellent job and acted very professionally. I was very happy with the service. My car was ready in less than 1/2 hour.
5/8/2022
Christian S. VERIFIED CUSTOMER
All good, Jacky delivered as promised.
5/8/2022
John . VERIFIED CUSTOMER
Kat was very professional and pleasant to work with. She gave a very accurate estimate of when my car maintenance would be completed. The work done to my car seems to be excellent.