Jacob was very helpful, professional and was able to provide details about my service that made me comfortable with the recommended services.
9/28/2022
Willie S. VERIFIED CUSTOMER
The service was good
9/28/2022
Donald R. VERIFIED CUSTOMER
Jeff was very courteous, efficient and helpful. He let us know about our accumulation of Ford Pass Rewards to be used towards today’s maintenance. We really appreciated this, and can honestly say we had a great experience with Jeff and the entire Service Dept. at Darlings. My wife and I both give them 5 out of 5 stars!!!
9/27/2022
Jody D. VERIFIED CUSTOMER
Eric was great!
9/27/2022
Robert B. VERIFIED CUSTOMER
Great personal service!
9/27/2022
Crystal F. VERIFIED CUSTOMER
Joe Turner is excellent. Very accommodating.
9/27/2022
Heather M. VERIFIED CUSTOMER
Joe is always very helpful! I truly appreciate all of his help with anything that needs to be done with my vehicles.
9/27/2022
Mike W. VERIFIED CUSTOMER
Excellent service Jeff was super !!!
9/27/2022
Claude B. VERIFIED CUSTOMER
Your company is very efficient. Mr. Deng did a fantastic job. I am truly happy and satisfied with your staff
9/27/2022
Nancy Z. VERIFIED CUSTOMER
I was charged $175 for your shop looking at a muffler leak I had pointed out. They looked, decided they could not fix it and send me to MIDAS. MIDAS in turn fixed the leak within one day and never charged me an inspection fee...
This is different from all the good service my many VW's received in the past years - a disappointing first.
9/27/2022
Alicia T. VERIFIED CUSTOMER
Unfortunately, I was not provided any updates on my vehicle repairs. I received text messages "not to worry we'll update you on the status of your vehicle repairs". It wasn't until I called and found out the service team was waiting on parts. No one updated me on the cost for repairs etc. Unfortunately, this is the 2nd time Morton Grove location has disappointed me.
9/27/2022
Jeanette K. VERIFIED CUSTOMER
Gary Downey is the best, most friendly and professional service professional I have ever had with any car/dealership. He has helped us during several routine maintenance and recall visits and has always gone out of his way to ensure that we understand the services provided. He is a true asset to Audi and I hope that we're fortunate enough to have him for all of our service needs. Thank you so much for taking such good care of us!!!
9/27/2022
Bill P. VERIFIED CUSTOMER
Top notch service. Friendly, knowledgeable, thorough, answered all my questions to my satisfaction. 10/10
9/27/2022
Danny D. VERIFIED CUSTOMER
Good service
9/27/2022
Mauricio B. VERIFIED CUSTOMER
Dariusz was beyond helpful. He sets the standard high !!! Give him a raise
9/27/2022
Chris W. VERIFIED CUSTOMER
Great service as always
9/27/2022
Sean N. VERIFIED CUSTOMER
Carlos was my salesperson. He was awesome, very personable and friendly. He knew the car in and out.
9/27/2022
Kelly C. VERIFIED CUSTOMER
We bought used Q3 in October 2021. I was disappointed that first service cost over $1,000, effectively increasing our purchase price.
Then I was told car would be ready by 1:00 pm, got a call saying would take longer. Got second call saying would be ready at 4:00, showed up then and proceeded to wait another 30 minutes. Not the best first service experience.
9/26/2022
Shawn S. VERIFIED CUSTOMER
He kept me in informed. Great job.
9/26/2022
Kim M. VERIFIED CUSTOMER
I always have a positive experience with this dealership