JACKY was polite,patient and knowledgeable.
Thank you Jacky
9/29/2022
Edward T. VERIFIED CUSTOMER
Joe does an awesome job
9/29/2022
Kendrick M. VERIFIED CUSTOMER
Went good
9/29/2022
David D. VERIFIED CUSTOMER
My service was completed in timely manner!
9/29/2022
Candy K. VERIFIED CUSTOMER
I was in Lakeland, Fla on business my Audi A6 was having break problems. Although, I was not prepared to pay for repairs the service made it so much better. Hats off to Gary. When I arrived and and realized Gary was going to be my advisor I shared with him that I had read all the reviews of the dealership and his name was mentioned several times. I said to Gary, getting him lifted my anxiety since I knew I would be well taken care of. Gary was truly very helpful and very informative. Since COVID19 it’s been very hard to get exceptional service. But Lakeland Florida Audi dealership surpassed my expectations. Thank you Gary in particular for making a difficult situation a lot less stressful.
9/29/2022
Jess S. VERIFIED CUSTOMER
Your team Was so accommodating. I've got a flat tire about 3 miles before the exit and when I got off the exit and pulled in I saw the Ford sign it was instantly happy. I walked in and you're the workers and so we helped me it was amazing.
9/29/2022
Travis Y. VERIFIED CUSTOMER
Me. Gary Downey made sure all my needs were met, and that I had absolutely no inconvenience during the servicing of my vehicle.
9/29/2022
John B. VERIFIED CUSTOMER
Thank you
9/28/2022
Peter B. VERIFIED CUSTOMER
5 stars for Jeff
9/28/2022
Brandon T. VERIFIED CUSTOMER
Thanks for always amazing service. I was very pressed for time today and Jeff made sure to get my vehicle in and done very quickly! I was able to make it to my child’s game today because of this quick service.
9/28/2022
John M. VERIFIED CUSTOMER
William worked magic with my car on extremely short notice. Extremely grateful.
9/28/2022
James F. VERIFIED CUSTOMER
My truck has been there 3 times for the same issue. Each time requires almost 3 hours of round trip driving, the loss of time and cost of gas and it's still not fixed!
I'm out of state again without the entertainment system working and often the GPS doesn't work as well. Not to mention hardly ever having traffic and weather data while traveling.
I still haven't heard back (it's been a week and half) about when I should bring it back to hopefully be repaired.
I'm NOT a happy camper!
9/28/2022
Gregory H. VERIFIED CUSTOMER
It’s hard to get through to make an appointment. Then another month before you could look at it. Once I got it in the service and people I dealt were great. Don’t think it’s good to drive around for a month with check engine light on.
9/28/2022
Ashley F. VERIFIED CUSTOMER
My air pressure light has come on since my service.
9/28/2022
Vicki O. VERIFIED CUSTOMER
Very pleased
9/28/2022
Patrick J. VERIFIED CUSTOMER
Was very happy with all his contacts and telephone updates.during the process of the repairs on my svx
9/28/2022
William S. VERIFIED CUSTOMER
Gerald is the best
9/28/2022
Penelope M. VERIFIED CUSTOMER
Darius’s, Ezra and Marco were all professional and kind.
9/28/2022
Leland C. VERIFIED CUSTOMER
The service was great and the team worked excellent