Excellent service. It went faster than I thought it would. The staff was very polite and friendly as well.
1/6/2023
Myrna R. VERIFIED CUSTOMER
Gary has excellent customer service skills.
Audi Lakeland has exceptional service techs.
My experience at this facility has always been excellent!
1/6/2023
Jose F. VERIFIED CUSTOMER
Tony is truly professional and knowledgeable of what he does, great job.
1/6/2023
Brandon M. VERIFIED CUSTOMER
Jeff is great! Always in good hands with him! Darlings is very fortunate to have a service man like him!
1/6/2023
Susan J. VERIFIED CUSTOMER
Great service!!!!
1/5/2023
Michele S. VERIFIED CUSTOMER
Tony always is very pleasant to work with.
1/5/2023
Rob G. VERIFIED CUSTOMER
Gary was great, multitasked very well, thought he had great customer service. He was great to work with. Handled myself and others very professionally
1/5/2023
Kevin M. VERIFIED CUSTOMER
Service was handled quickly and explained completely.
1/5/2023
Charles A. VERIFIED CUSTOMER
Please ensure more workers are available for check in. I waited over 30 minutes to check in my car.
1/5/2023
Dallara V. VERIFIED CUSTOMER
My service advisor was awesome and easy to work with!
1/5/2023
Ilise G. VERIFIED CUSTOMER
Friendly staff
1/5/2023
Jeanine F. VERIFIED CUSTOMER
Everything was great
1/5/2023
Nathaniel S. VERIFIED CUSTOMER
Completely satisfied. Amazing customer service
1/5/2023
Joseph S. VERIFIED CUSTOMER
Great job all around
1/5/2023
Tori M. VERIFIED CUSTOMER
No I was not satisfied. Came in and told the problems to my advisor and he would correct me every time. On top of that, gave me a dirty loaner vehicle and proceeded to ask if I can come back and drop off the things in the loaner for a customer who left them in there. Absolutely not, since 1) I was told it wouldn’t be done until Friday due to not knowing what was wrong 2) I live an hour and 15 minutes away and 3) next time clean out the loaner rather than giving it to a customer. On top of that, I had my boyfriend pick up the car and the trim on the passenger side wheel well came flying off while on the highway when prior to dropping it off I never had that problem. It is absolutely ridiculous that this place has the worst customer service. Lastly, I was told it would be done Friday but they rushed my car due to the loaner vehicle containing things from another customer and almost caused a great accident by not doing the job thoroughly. All around, this is unacceptable.
1/5/2023
David H. VERIFIED CUSTOMER
Gerald did a great job of keeping me informed during the 2 days that you had the vehicle.
1/5/2023
Ronald S. VERIFIED CUSTOMER
Good and efficient, in and out in good time,
1/5/2023
Scott K. VERIFIED CUSTOMER
Liam did an incredible job working my car in without an appt
1/5/2023
**** C. VERIFIED CUSTOMER
I appreciate how Tony explained all that was going to be done (ahead of time) and what was done (when I picked it up). He arranged the loaner vehicle and the service team moved fast! They said it might not get done that day, but they did!