Everything seems fine! Thank you to all the service providers!!
6/15/2023
Trudy C. VERIFIED CUSTOMER
I was totally happy with the way I was treated when I brought my Bronco in for service & replacing a piece of trim on dash! It was done in a timely manner and very well! I felt well cared for as well as my vehicle….
6/15/2023
Ashton K. VERIFIED CUSTOMER
Tony, thank you for everything and all of your hard work. You have been super helpful for myself and my family. Thank you!
6/15/2023
Andrew S. VERIFIED CUSTOMER
Jacob and the team exceeded my expectations. There was an issue with the rental car because of the service took so long, but it was quickly resolved. Also, Jacob went above and beyond to plug-in my iD 4 after the service while I grabbed a few items from a nearby store.
6/15/2023
Michael V. VERIFIED CUSTOMER
Have enjoyed dealing with Joe. He is a consummate professional and has my best interests at heart.
6/15/2023
Erick W. VERIFIED CUSTOMER
Appreciate the promptness and professionalism by your whole team.
I’ve always made buy/sell decisions based on quality of experiences during service calls. So thanks again.
6/15/2023
Walter B. VERIFIED CUSTOMER
Ryan Toso was thorough and informative about the servicing of my vehicle. Explained all the cost and work that was being done. I had no issues with Ryan Toso.
6/15/2023
Robin R. VERIFIED CUSTOMER
Very orderly and professional
6/15/2023
Norman D. VERIFIED CUSTOMER
Fantastic service
6/15/2023
Tamesha C. VERIFIED CUSTOMER
I was checked in promptly and a recap of why I was visiting took place. I was given an estimated time for my wait which was very close to the time I waited.
6/15/2023
Jean M. VERIFIED CUSTOMER
Great job. Thanks
6/15/2023
Heather O. VERIFIED CUSTOMER
Thank you Tony for excellent customer service as always!!
6/15/2023
Ryan C. VERIFIED CUSTOMER
William was attentive and a good communicator.
6/15/2023
Jo C. VERIFIED CUSTOMER
I had a 9 am appt. Gerald was very thorough, writing down what I needed checked in my car. However, I don’t know whose job it was to let me know the Service department was not going to have time to work on my car today. Even though I had an appointment. No one called me. I called Gerald and the Service Dept at 3 pm but it went to voicemail. So I called back at 4:30 pm at the same time Gerald was calling me to let me know no one had worked on my car at all, maybe they could work on it tomorrow. I found this experience unacceptable and unprofessional, not the Audi standard of quality.
6/15/2023
Larry F. VERIFIED CUSTOMER
Thank you, looking forward to your call
6/15/2023
Ashley B. VERIFIED CUSTOMER
The walk through video came to me after I left Audi. The service took much longer than expected. Everyone is very friendly at Audi and the lobby is comfortable with snacks etc. This isn’t the first time the service has been extended longer than the estimate. It would help for planning your day to have a better idea of how long you will be there. I would also like to get the videos of my car before I leave my appointment.