Audi USA

Thank you Cooper & your entire team for stepping up & going above & beyond for great service.

Everything went smoothly and he helped us set up the next appointment for fluid replacement

Great experience, Jacky was phenomenal!

Jacob was excellent. Very professional and attentive. He explained everything and got me out of the garage in record time. He also took it upon himself to save me money by using my FordPass points.

My car was there from 3pm on Friday, to 4pm on Saturday and was never washed like it normally is when I bring it in for oil changes. I was never informed about my car being done all day on Saturday until I had to call on Saturday at 3pm to see if my car was ready.

I’m a new customer and I was treated as though I’ve been dealing with this dealership for years. Thx

Great customer service

Anoeil was very helpful and our service was great.

Anoeil was gracious & well organized to provide me perspective on my service needs at this mileage interval. I very appreciated his professionalism & disposition.

He went above and beyond to make sure I got an OEM turbo for my repair. This is my second turbo replacement in 9 months

Simeon was great. Very helpful and took care of all my concerns

I received excellent service from Stefano Fachinetti and the entire team. Thank you!

Gerald was very polite and efficient. It’s to bad more people aren’t like him.

As always, the service was great & Gerald was wonderful throughout the process. Thank you!

My wife took in our Q5 today. We had regular maintenance, including oil change, filters, brake fluid flush, and a tire rotation. A $327 service which is fine, we pay more for dealer service because we expect a higher level of service. We also bring our Infiniti to Darlings Nissan for service and we bring my GMC truck to Varney GMC for service. She said the service advisor today (William) was polite and professional. But after the service the “service due” warning was still on and a tire pressure warning was now on. She gets all the way back to Greenville and tells me about this. I had to check tire pressures and after confirming appropriate pressures, I reset the tire pressure sensor. The service due warning cannot be reset by the owner, so we have to go back to Bangor (3 hrs round trip) to have this done at the dealership. It was a relatively small oversight by the technician, but caused a significant inconvenience for us. The highlight of the experience today was the shuttle driver (Jerry?). He took my wife to her OB appointment and picked her up. She said he was an absolute pleasure to interact with. He was very helpful and we would like to thank him for being a great driver and friendly person. -Luke (and Jaime) Knowlton

Anoeil was very attentive and I greatly appreciated how he planned ahead and reserved me loner vehicle while mine was being serviced. The forethought was invaluable as I did in fact have to leave my car versus waiting for the repair to be completed the same day. Being down a car in my family can be a big ordeal so this made the situation a great deal less stressful .

The Darling’s service team always does a great job AAA+++!!

Thanks for everything

Simeon is great

Very helpful in explaining results of findings