Cory, was extremely helpful. I just stopped in for a car wash, but he found time to get my wife’s car updated that only could be done at the dealership. He answered some other questions I had and is a very polite and genuine person. Paul B
8/14/2025
M&V Plumbing. VERIFIED CUSTOMER
Arturo has been great.
8/14/2025
Deb M. VERIFIED CUSTOMER
Jessie did a great today.
8/14/2025
David B. VERIFIED CUSTOMER
Absolutely, I was thoroughly impressed with the service and how courteous everyone was. Everywhere I looked was meticulously clean as was the staff. Overall was very very impressed!
8/14/2025
Thomas H. VERIFIED CUSTOMER
Ivan always is very helpful
8/14/2025
Edmund R. VERIFIED CUSTOMER
I should have gotten synthetic oil, but the invoice says regular. What kind of oil did I get? Nobody has answered my call yet.
8/14/2025
Amy H. VERIFIED CUSTOMER
Very nice people, they happily gave me a car to use since I am a teacher. I would recommend you highly to my friends.
8/14/2025
Diane D. VERIFIED CUSTOMER
The JM Lexus team is always very helpful and does excellent work. I've known them for 16 years and that is why I continue to take my car there whenever I need service.
8/14/2025
Hui W. VERIFIED CUSTOMER
Good service
8/14/2025
Patricia M. VERIFIED CUSTOMER
Great service but pricing seemed exorbitant, $300 for a key bob????
8/14/2025
Kathleen S. VERIFIED CUSTOMER
Very nice job on the detail
8/14/2025
Harold S. VERIFIED CUSTOMER
Joe was super. He took the time to explain everything
His help was amazing
8/14/2025
Mary B. VERIFIED CUSTOMER
Very efficient and professional!! Always treats us like he knows us and makes for a very pleasant experience
8/14/2025
Debra K. VERIFIED CUSTOMER
Adrian was great. He saw how my trunk would lock only intermittently when the “trunk lock” was depressed on the trunk lid. He tried four times and it only worked twice for him. Your service manager said we were doing it wrong because he couldn’t replicate the same outcome. I researched why my trunk wouldn’t lock when I took one to two steps back and there are many people with the same complaint. There is a way to change the sensitivity to help it close when you take one to two steps back. Your service manager refused to do anything with the sensitivity saying that your service rep, Adrian, and myself we’re doing it incorrectly. I assure you that I can count two steps, as Adrian did as well. I find it insulting that your service manager doesn’t trust your customer and doesn’t trust your own service rep to know how to push a button and step back.
8/14/2025
Delite V. VERIFIED CUSTOMER
It. Is a job well done!!!!!
8/14/2025
Melody A. VERIFIED CUSTOMER
Always great service!!!
8/14/2025
Daphkare F. VERIFIED CUSTOMER
I was completely satisfied with my experience and getting my maintenance resolved timely. Adrian was very professional