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Real Reviews from VERIFIED CUSTOMERS
Dennis G. VERIFIED CUSTOMER
none
8/14/2025
Ying L. VERIFIED CUSTOMER
I just want to say thank you so much you guys do a great job on Lexus ????????????
8/14/2025
Diane L. VERIFIED CUSTOMER
Great job!
8/14/2025
Carol R. VERIFIED CUSTOMER
Jessie was very professional and helpful, too…he carried my things to his office so I could visit the rest room before I paid…very kind! Thanks, Jessie!
8/14/2025
Carolyn D. VERIFIED CUSTOMER
Jessie was very helpful.
8/14/2025
Yvonne G. VERIFIED CUSTOMER
I have received great service from Ivan. He takes the time to explain details about my car. My car is ready in no time. Thank you!
8/14/2025
Adrian M. VERIFIED CUSTOMER
We had a great experience. Everything was on point and the tasks were completed in a timely manner. Sean was super helpful and great to work with.
8/14/2025
Vladimir &. VERIFIED CUSTOMER
Very nice people.
8/14/2025
Martin S. VERIFIED CUSTOMER
He was great
8/14/2025
Rona A. VERIFIED CUSTOMER
Bruno was wonderful,
8/14/2025
Mina S. VERIFIED CUSTOMER
Sean was great but the car service wasn't that great. The car wash wasn't clean. I asked for certain request to be done after the my service and that wasn't been done. Other than that overall it was okay.
8/14/2025
Paul M. VERIFIED CUSTOMER
Justin was very nice young man. He explained all the work tgst needed to be done. Very efficient and knowledgeable.
8/14/2025
Sheryl P. VERIFIED CUSTOMER
Joel Gooding (as well as Don Bushmire)go above and beyond to provide me with outstanding service. For approximately 20 years that I have owned my Lexus vehicles, I receive honest info and necessary suggestions. Always greeted with a smile, I’m automatically in a comfort zone and ready to discuss business at hand. Both Joel and Don have helped in emergency situations, using their exceptional knowledge of Lexus, they always make the best solutions, therefore solving the issue. These gentlemen are loyal to Lexus and are an asset to your Lexus team/family and should be commended as so. Thanks Joel and Donny for your continued support.
8/14/2025
Sherie M. VERIFIED CUSTOMER
Service was great, but your customer waiting areas are not well thought out for customers who are seniors. It might serve your clients better if there were some high back seating for those of us with back issues. I myself have Osteoporosis and Arthritis and it’s very difficult to manage having to sit without being able to lean back to help support your upper back and shoulders. All of your seating is mid to lower back and and it’s really uncomfortable if you’re service is lengthy…..Just a suggestion !!!
8/14/2025
Brandon W. VERIFIED CUSTOMER
everything went well, thank you
8/14/2025
Mark J. VERIFIED CUSTOMER
Phillip’s great to work with!!
8/14/2025
Ben M. VERIFIED CUSTOMER
We love working with Justin
8/14/2025
Ara A. VERIFIED CUSTOMER
The entire process was handled professionally and cordially and quickly. Thank you.
8/14/2025
Armond G. VERIFIED CUSTOMER
Erik was very cordial and respectful. He clearly explained all the maintenance related work that would be done on the car. Couple of times, he provided me with an update on the when I could expect for the work to be completed and car to be ready for pickup.
8/14/2025
Vivian D. VERIFIED CUSTOMER
It was unclear and not proper explained as to the cost of my service. When I was sent, via text, what they checked and what needed service it had a “total” price which I assumed meant total for everything, because no where else had a price for anything been mentioned. To my UNBELIEVABLE surprise the “total” was only for the the additional service and did not include the basic service which turned out to be around the same so I paid double what I thought I’d be paying - which by the way was already wayyyy too much. I will be getting future somewhere else.
8/14/2025