Carlos was professional, expedient, TOTALLY THOROUGH and courteous…..
he represents Lexus extremely well!
Thank you so much
8/16/2025
Michael S. VERIFIED CUSTOMER
Paul was courteous and helpful
8/16/2025
Denise S. VERIFIED CUSTOMER
Top notch service from Daniel!
8/16/2025
Anita H. VERIFIED CUSTOMER
Today was my first time at JM Lexus service. Sam was great—explained everything & even gave me a quick tour. Thanks:))
8/16/2025
Stanislav T. VERIFIED CUSTOMER
Perfect
8/16/2025
Seneria J. VERIFIED CUSTOMER
I had an excellent experience today at JM Lexus in Margate thanks to Sam. He was professional, attentive, and made the whole service process smooth and stress-free. What stood out most was how accommodating he was — when I mentioned I preferred to go to the mall instead of waiting in the lounge, he made sure everything was set up so I could do that comfortably. He kept me updated throughout and ensured I felt taken care of.
8/16/2025
Christina C. VERIFIED CUSTOMER
Today’s Experience with Xavier Allen was Excellent! He answered all my questions. he is very professional I was in and out of the dealership in an hour.thank you ????
8/16/2025
Barbara F. VERIFIED CUSTOMER
Leo was fine, but before I got him I was passed around like yesterday’s leftovers! I was not ever treated like that before and I have been a customer for years and years! You can call me and I be more than happy to relate the whole story! I want to say again, however, Leo was great!
8/16/2025
Marina M. VERIFIED CUSTOMER
Professional, polite, very pleasant to deal with.
8/16/2025
Kimberly S. VERIFIED CUSTOMER
Joseph was awesome, kept me updated on the status.
8/16/2025
Harless B. VERIFIED CUSTOMER
Brandon is caring, professional . We love Lexus they never disappoint.
8/16/2025
James S. VERIFIED CUSTOMER
Leo took care of my”crisis” unflappably. The run flat tire had a nail. Leo handled the matter perfectly.
8/16/2025
Omar S. VERIFIED CUSTOMER
8hrs for an oil change with a 930am appointment. Get a call at close to 530pm that my car was finally ready and had to wait the next day to pick it up becauseit was to late in the day to get there before they close. I wasnt offered the uber/Lyft at drop off and paid for my own Lyft ride to and from. All because I didnt want to do the other $5k worth of maintenance? Rate 1 out of 10 for this location.
8/16/2025
William D. VERIFIED CUSTOMER
Keep up the good work
8/16/2025
Anna B. VERIFIED CUSTOMER
I feel so special
8/16/2025
Debra S. VERIFIED CUSTOMER
Lexus is great and I love my car,but the best part of the whole experience is Kay. I feel you are so fortunate to have her there to represent Lexus. Kay is fantastic and her knowledge of Lexus is appreciated, Kay makes you feel valued as a customer and that seems to be missing in most businesses these days
Thank you, Debra S
8/16/2025
Brigette T. VERIFIED CUSTOMER
I am very pleased with the service that I received from Erik. I found my new service consultant and I could not be happier. Thank you!