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Real Reviews from VERIFIED CUSTOMERS
Gerardo C. VERIFIED CUSTOMER
Thank you to Jesse for his excellent Customer Service. As soon as I get there, taking my car maintenance, I will be back again. Usually, I don’t bring my car down to Lexus of Valencia due to the distance from where I live, but I will be back due to their Customer Service.
8/18/2025
Richard C. VERIFIED CUSTOMER
So kind and professional
8/18/2025
Brian R. VERIFIED CUSTOMER
Mr. Colon was a true professional. I greatly appreciated working with him.
8/18/2025
Valentina D. VERIFIED CUSTOMER
A positive maintenance experience. Efficient, transparent, and customer-focused. Email address has been changed. Please remove it.
8/18/2025
Daniel J. VERIFIED CUSTOMER
It is such a pleasant experience getting my Lexus serviced in Glendale. Easy to book via the app, quick check in with Sean, comfortable waiting area with great coffee options and Portos baked goods, massage chair, and easy to connect wi-fi. And to top it off, my car came back washed! When I told my wife, she said she would volunteer to take the car in next time! Thank you Lexus Glendale for such excellent service!
8/18/2025
Maria Cielo. VERIFIED CUSTOMER
The experience was great.He answered all my inquiries clearly. Hector is such a nice person.
8/18/2025
Frances B. VERIFIED CUSTOMER
Jesse is great!
8/18/2025
Klass C. VERIFIED CUSTOMER
Will be done
8/18/2025
Kim L. VERIFIED CUSTOMER
Exceptional service
8/18/2025
Leon G. VERIFIED CUSTOMER
Sam took good care of automobile and kept me abreast of any additional repairs and/ or recommendations required. I liked the video sent to me on what was repaired and recommended. I’ve been JM Lexus client since 1997 and I’ll continue with my business and loyalty to JM Lexus. Gratitude, Leon
8/18/2025
Cheryl F. VERIFIED CUSTOMER
Sam is very knowledgeable and informative. He is extremely pleasant and right away I was very comfortable with him. He is great at him job.
8/17/2025
Liesle W. VERIFIED CUSTOMER
Joe is excellent!
8/17/2025
Cornelia D. VERIFIED CUSTOMER
Very happy with the service and the time estimate to service the car was perfect.
8/17/2025
Kenzil T. VERIFIED CUSTOMER
Very comfortable environment, the staff is professional and helpful. I’ve never had a bad experience at JM.
8/17/2025
Gilbert S. VERIFIED CUSTOMER
We appreciate the kind, knowledgeable and timely support and service we were offered. A definite 5star experience.
8/17/2025
Shearon M. VERIFIED CUSTOMER
Easy appointment scheduling and timely service.
8/17/2025
Lina R. VERIFIED CUSTOMER
Chauncey Levy is a very nice person . Very kindly and profesional
8/17/2025
Ivy C. VERIFIED CUSTOMER
Very sarisfied thank you Joe
8/17/2025
Jennifer S. VERIFIED CUSTOMER
Mark was very nice and I was pleased with the attention and care of not only his work, but the manager that took care of me upon receipt of my vehicle.
8/17/2025
Irma L. VERIFIED CUSTOMER
All was great didn’t have to wait long to get my car back which was also great Mark Mejias was very attentive ! Thank you
8/17/2025