Omar is very professional and friendly. I always ask to speak directly to him because of the trust I have in him. Omar is extremely knowledgeable.
8/27/2025
James S. VERIFIED CUSTOMER
Chauncey Levy provided excellent service. I had an issue with the car's battery. I appreciate Mr. Levy's persistence in resolving the issue. In addition he is pleasant and friendly.
8/27/2025
Kay A. VERIFIED CUSTOMER
Joe is easy to work with.
8/27/2025
Micaela R. VERIFIED CUSTOMER
Joseph was extremely courteous and professional. I was informed of all details of my visit . I was very pleased overall.
8/27/2025
Kenny N. VERIFIED CUSTOMER
Professional and courteous.
Completely satisfied
8/27/2025
Bruce C. VERIFIED CUSTOMER
Justin get me informed/updated throughout the service and communicated answers to my concerns very well.
8/27/2025
Myra S. VERIFIED CUSTOMER
Joe explained everything about the service on my car and answered all my questions. It was a pleasure dealing with him.
8/27/2025
Ngan T. VERIFIED CUSTOMER
Every is nice and services were on point
8/27/2025
Judy G. VERIFIED CUSTOMER
Expectations were met by Ms.Jennifer. More seating would be nice in waiting area.
8/27/2025
Maria R. VERIFIED CUSTOMER
I had a terrible experience at Lexus Van Nuys. Mr Pastoral made mistakes when he input my VIN number twice, and the service people also did a very poor job. After the service, the A/C of my car didn’t work well and it had a foul smell when I would first turn it on. I’m never going to that particular location again.
8/27/2025
Debra J. VERIFIED CUSTOMER
Bill is always Great!
8/27/2025
Andrea D. VERIFIED CUSTOMER
Sebastian is a beautiful & blessed human & his supervisor.
8/27/2025
Todd S. VERIFIED CUSTOMER
Im very happy with the work preformed on my vehicle. Christian was very helpful. But very disappointed with the 3% service charge for using my credit card.