Professional, friendly, and knowledgable! Well Done!
8/28/2025
Scott B. VERIFIED CUSTOMER
Not a very good experience today.. my vehicle was already under warranty and they wanted to charge me $319.00 for the oil change. Finally they realized there should be no charge. This was my first time to the Service Department and was promised a loaner vehicle and they told me they didn’t have one and told me to get a ride home or just wait a couple hours.
8/28/2025
Deborah W. VERIFIED CUSTOMER
Vordis always provides excellent service, great communication, and is very personable.
8/28/2025
Ngoc Mai. VERIFIED CUSTOMER
Very very good service so thank you so much for all guys
8/28/2025
Mark W. VERIFIED CUSTOMER
Great service, great friend
8/28/2025
Sherry T. VERIFIED CUSTOMER
Thank you for the excellent service I received today with my vehicle!
8/28/2025
Andre G. VERIFIED CUSTOMER
Thanks for great service. I love Lexus because of service.
8/28/2025
Phil D. VERIFIED CUSTOMER
Excellent service
8/28/2025
Lynda S. VERIFIED CUSTOMER
roberto was awesome!
8/28/2025
Rose W. VERIFIED CUSTOMER
Awesome and professional service.
8/28/2025
Roger K. VERIFIED CUSTOMER
Great service from every team member. All done professionally and with a touch of humor.
Thank you
8/28/2025
Christella S. VERIFIED CUSTOMER
The windshield wasn’t repaired either at all or not to my expectations and no one double checked the vehicle prior to me picking it up after having it at your shop for greater than a day then they also didn’t have the car washed and I had to wait for that then I wad told the third party repair man would call me and come to my home which he didn’t do until I called the service department after 4 o’clock and left a message about my concerns he then called me after 5 and wants to come out on the weekend I don’t appreciate bringing my car in for service then receiving a call saying my car is fine only to find it wasn’t checked or ready for me when I arrived
8/28/2025
Kathleen M. VERIFIED CUSTOMER
Jessie was awesome and great
8/28/2025
Sandeep M. VERIFIED CUSTOMER
Excellent customer service
8/28/2025
Michelle D. VERIFIED CUSTOMER
Always get the best service
8/28/2025
David S. VERIFIED CUSTOMER
great service
BUT
expensive
8/28/2025
Charles P. VERIFIED CUSTOMER
Great experience - Adi and your team delivered more than expected. Thanks again
8/28/2025
Michelle P. VERIFIED CUSTOMER
The service I received from George Gonzalez absolutely exceeded my expectations as he was not only professionally thoughtful, but he anticipated my vehicle and customer service needs before I even uttered a request! He was extremely time efficient and service oriented. He made me feel grateful that I chose Lexus as my vehicle and made me like a valued customer. THiS is the kind of VIP service that I always longed for when I used Infiniti but Lexus really knows how to elevate the customer service and make us feel proud to be Lexus Clients!