Lexus always provides great service.
Best I have ever received from a store dealer.
9/6/2025
Dayle J. VERIFIED CUSTOMER
Cory always does a great job of answering my questions and taking care of my vehicle. I respect his expertise and trust that the work needed on my Lexus will always be done correctly.
9/6/2025
Michael B. VERIFIED CUSTOMER
JM Lexus has a great, very competent Service Department. Service advisor Joe Storozynsky is superb at his job, very personable, and makes you feel quite happy with JM Lexus service.
9/6/2025
Donald B. VERIFIED CUSTOMER
Luis my service advisor was great. He kept me informed and was professional and courteous.
9/5/2025
Kathleen D. VERIFIED CUSTOMER
I found Adrian to be very professional. I would definitely like to have him as my service rep in the future
9/5/2025
Silvia K. VERIFIED CUSTOMER
Justin was on the ball with my service request. I had an appt and he was diligent in getting me out the door on time. His efforts were much appreciated.
9/5/2025
Marc C. VERIFIED CUSTOMER
Cassie was great to work with. Top notch professionalism.
9/5/2025
Arthur N. VERIFIED CUSTOMER
Very good communication re car status. I felt my agent was efficient and friendly, as well as professional!
Thank you
9/5/2025
William W. VERIFIED CUSTOMER
2025_09_04 - Shedrick Anderson was my supervisor. He is personable and professional. It was a pleasure to meet him. He is a great asset to JM Lexus.
Thank you for your help getting my issue resolved so efficiently. I greatly appreciate your help. ????????
9/5/2025
John R. VERIFIED CUSTOMER
Carlos always does a fantastic job. Thanks
9/5/2025
Walter H. VERIFIED CUSTOMER
Wendy was very good!
9/5/2025
Fred M. VERIFIED CUSTOMER
Wendy Fermin is really great, she understood the problem and helped me to make decision about my vehicle, she did a great service and I’m very happy
I tell you that I owned Lexus for almost 20 years and she is one of the best in that position, a million Doller asset on your balance sheet.
9/5/2025
Sarah R. VERIFIED CUSTOMER
Since I am not used to newer Lexus cars, I really appreciated Autumn explaining how the loaner car worked. It was very impressive. If we were to trade our ES 350 in we would rather have an NX rather then the RX.
9/5/2025
Ruset International. VERIFIED CUSTOMER
Very good service by Adam! Thank you
9/5/2025
Mark V. VERIFIED CUSTOMER
The only reason I wasn't satisfied is because they did not have the part that I needed to fix my issue. I will have to return at a future date once the part arrives. No big deal...
JM Lexus is far and beyond the finest customer service organization that I have ever dealt with in my 55 years of existence.
9/5/2025
Patricia M. VERIFIED CUSTOMER
Leo is thorough, caring and professional.
I have owned Mercedes, Jaguar and Lexus.
Leo is the best representative for a customer
To purchase Lexus!
Patricia M
9/5/2025
Jennifer J. VERIFIED CUSTOMER
Joe is always pleasant to deal with, I choose him as my service advisor each time to go to JM Lexus. Having such a great service department, all around, makes me want to stay with JM Lexus for all my future car purchases.
9/5/2025
Malene J. VERIFIED CUSTOMER
Carlos Nunez is the greatest advisor at jm lexus. I couldn't ask for a better advisor.He has great customer service skills
9/5/2025
John M. VERIFIED CUSTOMER
Wonderful service
9/5/2025
Fazeena A. VERIFIED CUSTOMER
Adrian was great! Friendly and courteous and answered all questions