Luis is terrific. He was easy to work with and went out of his way to make sure that everything was done correctly.
Thank you Luis. I appreciate it.
9/20/2025
Janet J. VERIFIED CUSTOMER
Tony! was incredible! Kind, courteous and extremely professional! He did an incredible job of explaining what I have on file and the timing of my next Lexus check up! He truly was a delight and I hope I work with him every time I come back! Bravo to your team for hiring such an incredible man with outstanding guest service knowledge and courtesy
9/20/2025
Turner Techtronics,. VERIFIED CUSTOMER
Friendly, reliable and efficient
9/20/2025
Batseba M. VERIFIED CUSTOMER
Great service thank you
9/20/2025
Rita L. VERIFIED CUSTOMER
Great service. Smooth appointment thank you
9/20/2025
Shirley M. VERIFIED CUSTOMER
The service that I received was excellent and professional.
9/20/2025
Nicole B. VERIFIED CUSTOMER
Nothing additional to add at this time.
9/20/2025
Jay M. VERIFIED CUSTOMER
Excellent job Michael and to Emily too. Both were friendly and nice and they addressed my request.
9/20/2025
Ed D. VERIFIED CUSTOMER
Trevor did an excellent job. He answered all my questions and was very professional!
9/20/2025
Lorena S. VERIFIED CUSTOMER
A simple repair for a flaw that is designed into the vehicle will cost $3000.
9/20/2025
Usha C. VERIFIED CUSTOMER
I did not receive a text or call when my vehicle was done. I called to find out, when I got there, no one was at the desk. I went to buy 2 sear covers. On returning to the desk, the young lady was walking away again. I called out to her, telling her I was there to pick up my car. I asked for someone to put on my seat covers, she pointed to one man and said he could help me. I asked him and he said he does not do that. I left.
In the morning I will as told someone will put on the seat covers for me.
9/20/2025
Marian V. VERIFIED CUSTOMER
Alejo was very accommodating
9/20/2025
Michael F. VERIFIED CUSTOMER
Well done as always. Thank you Lexus of Las Vegas team!
9/20/2025
Philip A. VERIFIED CUSTOMER
X is great as usual
9/20/2025
Juan M. VERIFIED CUSTOMER
Great service!
9/20/2025
Cynthia M. VERIFIED CUSTOMER
Arturo was waiting for me to pair my car with a new key fob. In and out in about 45”. Thanks Arturo
9/20/2025
Walter C. VERIFIED CUSTOMER
This was my first time in Crown Lexus, and I had a really good experience, Frank Sepulveda was very knowledgeable and helpful and the plus was he also speak Spanish.
Thank you Frank!
9/20/2025
Jessica T. VERIFIED CUSTOMER
Delilah was awesome, she is so nice and she made sure to keep me updated on the status of my care, especially since I was upset for coming in twice for the same issue regarding my trunk hatch issue. I want to thank her so much for helping me and for having such good vibes! Hopefully the issue does not happen again. Thanks!!
9/20/2025
Sharon R. VERIFIED CUSTOMER
Cory was great to work with and will continue to trust him with my next visits.
9/20/2025
Brandon T. VERIFIED CUSTOMER
Alex was great and got me checked in early. He went over the service report in detail and was very efficient.