Mark is very professional and extremely friendly. Full of energy. Car is finished within promised time frame. Very satisfying with Mark’s service
9/23/2025
Richard G. VERIFIED CUSTOMER
I am happy to give stellar review of Jennifer Carrasco. Professional, knowledgeable, trustworthy, and customer friendly.
9/23/2025
Michelle M. VERIFIED CUSTOMER
Work was completed at time I was informed it would be. I really appreciated it.
9/23/2025
Norm F. VERIFIED CUSTOMER
Ernesto Jaimes was very professional, friendly, I felt comfortable with him and will use him as my POC in the future services
9/23/2025
Jeffrey J. VERIFIED CUSTOMER
My service agent Javier is great. Well organized, knowledgable and prompt. But your system checking in cars for service, then delivery of car after service at pick up needs improvement. Sloppy, unorganized and slow. Perhaps you need better staff, better organized staff or more staff.
9/23/2025
Oscar C. VERIFIED CUSTOMER
Great service
9/23/2025
Heather H. VERIFIED CUSTOMER
Kristina is always very informative and provides frequent updates on my vehicle. I would definitely recommend her as a service agent.
9/23/2025
Nancy W. VERIFIED CUSTOMER
Always good service.
9/23/2025
William S. VERIFIED CUSTOMER
You all were fabulous. Thank you so much. William Kevin Stoos
9/23/2025
Brent S. VERIFIED CUSTOMER
Amazing customer service and professionalism! Could not be happier with our experience!!! Superior job!!
9/23/2025
Keshia L. VERIFIED CUSTOMER
Mr. **** is such a pleasure to work with. He is professional, patient, and so knowledgeable not to mention has exceptional customer service. I enjoy having him as my Service Advisor. He definitely makes it worth the while.
9/23/2025
Stanley M. VERIFIED CUSTOMER
I was very pleased with the service.
9/23/2025
Judy L. VERIFIED CUSTOMER
Billy Bailey is an outstanding guest care consultant. He has the friendliest and kindest personality. He takes the time to answer any questions and always explains the bill to me.
He is a top-notch, professional consultant!
9/23/2025
Dora H. VERIFIED CUSTOMER
Sounds great
9/23/2025
Joycelyn L. VERIFIED CUSTOMER
Everyone is professional and easy to talk to.
9/23/2025
Frances M. VERIFIED CUSTOMER
Excellent service
9/23/2025
Carol W. VERIFIED CUSTOMER
Lexus Service Department , use to be thorough. I pay for good service and the quality of service that I’ve been getting from Lexus is unsatisfactory.
9/23/2025
Collis C. VERIFIED CUSTOMER
Waiting time was too long and is not the first time