Jessie was very helpful and honest about service recommendations and I appreciate that!
9/24/2025
Bridget N. VERIFIED CUSTOMER
Thank you
9/24/2025
Michael J. VERIFIED CUSTOMER
Service Advisor Sean was great.
9/24/2025
Rebecca R. VERIFIED CUSTOMER
Always great service!
Thank you!!
9/24/2025
Antonio C. VERIFIED CUSTOMER
Your team threw water on my car and did not dried. They also damaged one of my rims. I only had the vehicle for 2 days. Your staff doesn’t care about customers vehicles. I will never bring any of my cars to your dealer.
9/24/2025
Sheikeva Offley. VERIFIED CUSTOMER
Great customer service
9/24/2025
Mark R. VERIFIED CUSTOMER
Alex did a great job servicing my RX350, looking forward to the next service.
9/24/2025
Michelle D. VERIFIED CUSTOMER
Very thankful and satisfied my issue was discovered sorted out and covered with my warranty on 100%, Bill is gracious and I appreciate his professionalism and attention to details in staying in contact with updates and details of the finalization the pick up time. Lexus was very accommodating also with a very nice loaner complete service per Swift professionally also even my Bluetooth set up, which I thought I needed a new phone was updated and is now working better than ever before. Thank you.
9/24/2025
Louis L. VERIFIED CUSTOMER
Excellent
9/24/2025
Katrin E. VERIFIED CUSTOMER
Surgical was very caring and he tried his best to keep give me the best service. Thank you
9/24/2025
Carla D. VERIFIED CUSTOMER
Christian was great! He was patient, knowledgeable and personable. He made my experience at Crown an excellent one.
9/24/2025
Jake W. VERIFIED CUSTOMER
This is a corrupt dealership. A bunch of people trying to make a name for themselves and constantly changing policies. I regret buying a vehicle from you.
9/24/2025
Azucena A. VERIFIED CUSTOMER
Hi!
Yes the service was very nice, they keep me on the loop of the job was done on my vehicle. Kay who called me was very friendly and communicative, she emailed me what I needed to sign. Way better costumer care and service than Mini of Las Vegas where I purchase the Lexus. Thank you!
9/24/2025
Olivia E. VERIFIED CUSTOMER
Great service. Friendly fast and efficient!!
9/24/2025
Luis F. VERIFIED CUSTOMER
Such a great guy! Really welcoming and friendly!
9/24/2025
Sherry S. VERIFIED CUSTOMER
Ms Kristina Duvall treats me with respect and always has a wonderful smile on her face.
9/24/2025
Elyssa B. VERIFIED CUSTOMER
Kristina is awesome!
9/24/2025
Kristyna V. VERIFIED CUSTOMER
The maintenance light was still on after the service. The invoice specifically lists resetting the light as part of the service. Yes, a small issue, but I'm now left questioning if there were other things forgotten during the service.