Best service in town as always!! Micah and Paul and the rest of the service department make this process enjoyable, seamless, and efficient. Couldn’t improve it any more! Thanks!!
9/25/2025
Hermilito V. VERIFIED CUSTOMER
Quick service
Car wash always appreciated
9/25/2025
Susan B. VERIFIED CUSTOMER
Nick is an excellent employee!
9/25/2025
Alicia Q. VERIFIED CUSTOMER
Joe is great professional answered all my needs and questions and very honest
9/25/2025
Caroline F. VERIFIED CUSTOMER
He was so kind and helpful!
9/25/2025
Deirdre E. VERIFIED CUSTOMER
Everything- staff, service, waiting area, inventory - were super impressive. Well done! Thank you.
9/25/2025
Lori S. VERIFIED CUSTOMER
Please provide receipt for 7 year Chemical protection. Thank you
9/25/2025
Joseph C. VERIFIED CUSTOMER
Always professional and host a welcoming atmosphere.
9/25/2025
Nourit B. VERIFIED CUSTOMER
Professional, quick helpful
9/25/2025
Roberto O. VERIFIED CUSTOMER
My 3M wrap looks unprofessional as it has areas where it is clearly not smooth and I am not satisfied aster all the money I was charged
Roberto O
9/25/2025
Judy S. VERIFIED CUSTOMER
Excellent friendly service by Ernesto.
I also truly appreciate being able to drive a loaner car in order to carry on my regular schedules while my car was getting trustworthy maintenance.
9/25/2025
Raman G. VERIFIED CUSTOMER
Happy with service
9/25/2025
Garrett F. VERIFIED CUSTOMER
My service experience with Robert was excellent! He kept me informed of each step of my service and was very polite and professional.
9/25/2025
Mellanie A. VERIFIED CUSTOMER
It was Raffi and Hector who helped me not Jake. Raffi was very friendly and informative as well as Hector. Hector gave me all the information what kind of service was done to my car and even offered a car wash. Both of them made my day!
9/25/2025
Kari M. VERIFIED CUSTOMER
Jennifer and Glenn were terrific!
9/25/2025
Brent O. VERIFIED CUSTOMER
Text is best
9/25/2025
Nadia O. VERIFIED CUSTOMER
Quick and very responsive during my first maintenance check!
9/25/2025
John Y. VERIFIED CUSTOMER
1. Had to get a transmission reset on a gx550 with 400 miles/it was performed
2. Asked to get the s flow programmed to be off. Online forums indicated that it was no issue and many dealers could it easy. Someone came and hooked up a laptop and claimed the issue was resolved. It was not
3. Ask to see if traffic jam assist was working as I could not engage. Hugo reported there was no “traffic” to test it
4. After my car was ready had to wait 30 mins
So not satisfied at all. Had been to Keyes and decided to try you all. Probably won’t do that again
9/25/2025
Nick I. VERIFIED CUSTOMER
Very happy with the service I received from Lexus of Valencia and special thanks to my service advisor Jesse colon for helping me out and been there for me when I need him he is awesome and I am grateful for his experience and knowledge in this field .