The service dept and Daniel are the reason we keep coming back to JM Lexus…4 or 5 vehicles so far
10/4/2025
Dana B. VERIFIED CUSTOMER
Outstanding service advisor.
10/4/2025
Clara S. VERIFIED CUSTOMER
We were not expecting to be back for service quite so soon since we were just there last week. However, life happens!
Jen was very pleasant and kind when I made this service appointment.
As always, Vince Camino treated us with respect and kindness. And got our car repaired as quickly as possible.
10/4/2025
Philip L. VERIFIED CUSTOMER
Left message for service manager yesterday 10/3 and no one returned my call. Message was about issues with 6-month service.
10/4/2025
Luis G. VERIFIED CUSTOMER
I had very good service. I do like the app that tells me information of what type of service is recommended on my car.
10/4/2025
Warren W. VERIFIED CUSTOMER
Just waiting on a response from the service department on billing discrepancies totaling $1600. Once this is resolved, I would consider the possible purchase of new Lexus. I’ve had three and have been completely satisfied with the brand.
10/4/2025
Terri B. VERIFIED CUSTOMER
GREAT service, GREAT attention to detail! Love Lexus Service Department!
10/4/2025
David S. VERIFIED CUSTOMER
Very helpful and nice
10/4/2025
Eva V. VERIFIED CUSTOMER
As always, Faustino's customer service etiquette is over the top. Thank you
10/4/2025
David R. VERIFIED CUSTOMER
As usual, JMLexus provides high quality services and representative client assistance. Wendy Fermin is professional, good communicator and attention to detail.
10/4/2025
Sara A. VERIFIED CUSTOMER
great customer service, I been coming for 2years, always have been a good experience.
10/4/2025
Katherine H. VERIFIED CUSTOMER
Great customer service at JMLEXUS. Completely satisfied.
10/4/2025
Tracy R. VERIFIED CUSTOMER
I’m not sure who Matthew O’Brien is. The only person I dealt with was Don Foster through the entire process
10/4/2025
Linda P. VERIFIED CUSTOMER
yes
10/4/2025
Andrew P. VERIFIED CUSTOMER
Mr Lamas was very helpful, direct and friendly. We stayed in communication and I got my car back in top shape before I knew it. I appreciated his friendliness during this experience
10/4/2025
Jamil M. VERIFIED CUSTOMER
Very friendly and helpful team. Ali did his best to help me and Jake delivered excellent customer service
10/4/2025
Howard E. VERIFIED CUSTOMER
Great service
10/4/2025
Ruixi L. VERIFIED CUSTOMER
very good！I am sorry，I don't understand English.
10/4/2025
Gregg L. VERIFIED CUSTOMER
Anthony Pastoral has always provided excellent and thorough service for our Lexus vehicles. We trust him to take care of us.