I am very happy to have Brandon Chandler for my service advisor. He always goes above and beyond to take care of my car needs! He always fits my car in even when I come to JM Lexus without an appointment. Today I was there for a problem with my tire. He got my car tire repaired/replaced much quicker than we had discussed. He arranged for a courtesy car for me so that I could continue with my day with as little inconvenience as possible while waiting for a new tire to be delivered ! Thank you for having quality and courteous staff members!
10/10/2025
Sharon K. VERIFIED CUSTOMER
Professional
10/10/2025
Carla A. VERIFIED CUSTOMER
Very friendly, great overall experience
10/10/2025
Lucy T. VERIFIED CUSTOMER
Alisa was very sweet and helpful!
10/10/2025
Jeffrey Y. VERIFIED CUSTOMER
Justin was very knowledgeable about what was needed on my car. I enjoyed working with him.
10/10/2025
Gregor N. VERIFIED CUSTOMER
Excellent caring service. We will be back.
10/10/2025
Laura M. VERIFIED CUSTOMER
Thank you everyone was amazing, Henry Luis Sammy????
10/10/2025
Al B. VERIFIED CUSTOMER
Alfred is the most competent and knowledgeable service person I have dealt with at your dealership and I will certainly request his services the next time my car needs to be serviced
10/10/2025
Bert C. VERIFIED CUSTOMER
Wendy, my advisor is fantastic. Knows her job, knows how to treat customers and I am completely satisfied with her competency.
10/10/2025
Jonathan C. VERIFIED CUSTOMER
Job well done! Awesome guy, very helpful
10/10/2025
Duncan T. VERIFIED CUSTOMER
Everything was above and beyond, as usual! What a solid choice servicing my vehicle with Alejo at Keyes Lexus Van Nuys.
10/10/2025
Hector G. VERIFIED CUSTOMER
Great service in a timely manner. Thanks
10/10/2025
Monica N. VERIFIED CUSTOMER
Maico was wonderful
He got me serviced within the hour
10/10/2025
Renu M. VERIFIED CUSTOMER
Job well done
10/10/2025
Lisette J. VERIFIED CUSTOMER
Super impressed with not having to wait all day. Car was ready on time just as promised. Leo communicated everything clearly and set the expectation. I appreciate timely professional service , especially cause we live in a fast paced society. Truly grateful, keep up the good work guys!
Signed,
Happy Loyal Lexus Customer
10/10/2025
Elizabeth C. VERIFIED CUSTOMER
Great service
10/10/2025
Pamela O. VERIFIED CUSTOMER
Always great service
10/10/2025
Margaret W. VERIFIED CUSTOMER
Excellent service experience as usual
10/10/2025
Tom W. VERIFIED CUSTOMER
Great team at Lexus of Colorado Springs. Start to finish, everyone in the process was professional and communicated clearly. Thanks!
10/10/2025
Tricia S. VERIFIED CUSTOMER
With no appointment I stopped at Lexus with a problem. They not only fit me in on a busy day, they washed my car !
Allwhiile I sat in the lounge and was served fresh coffee and a donut.