I’ve been using this dealership to service my Lexus vehicles since 2010. I have always been completely satisfied, and this time was no different. I thought Phil was cordial yet professional and representing the best of Lexus. One to five stars? Definitely a five., all day long!
10/16/2025
Duy N. VERIFIED CUSTOMER
Ivan f duran, service verry good !
10/16/2025
Lorraine A. VERIFIED CUSTOMER
Thank you for the professionalism, courteous and prompt service that is always provided.
10/16/2025
Kellyann J. VERIFIED CUSTOMER
Roberto provided superior customer service. He was knowledgeable and courteous. I look forward to working with him again.
10/16/2025
Hemalatha Christina. VERIFIED CUSTOMER
Yes . Gerardo was very professional and courteous.
I will complete the other survey when I get it. Thanks
Christina Raj
10/16/2025
Steven R. VERIFIED CUSTOMER
I was disappointed with the delay in finishing the process in getting me out of the service department once the car was brought to the exit bay in the dealership. The appointment was to take 75 minutes. I got there at 8:00 and received the video about the work performed on my car at 8:40 AM. I saw a black car in the exit bay around 9:30 but had not talked to any service personnel prior to that time. Another customer had the paperwork finished by a service rep who told the woman to drive around the black car. That is when I noticed that the car was mine. I continued to wait while the service reps talked to each other. It was not until a third service rep told the other male service rep to get the paperwork for my car did I talk to a service rep and sign the paperwork. I left your dealership around 9:45 am. I want to be clear, the work performed on the car, including the car wash, was very good. I was just disappointed with the lack of urgency in getting the paperwork signed by me to get me out the door once the car was ready and in the exit bay.
10/16/2025
Gail L. VERIFIED CUSTOMER
Thank you, John!
10/16/2025
Ronet R. VERIFIED CUSTOMER
I was very Satisfied and the next time I his Team lunch, if permissible. Thanks Luis
10/16/2025
Glenn G. VERIFIED CUSTOMER
Quick and easy both coming and going! Loaner car drove like a dream! Car was washed and returned, clean both inside and out! The dealership is about 1/2 hour from my home, but I have been returning customers since 1998!
10/16/2025
Judith S. VERIFIED CUSTOMER
The customer service was great
10/16/2025
Victor A. VERIFIED CUSTOMER
Great job!Nick Berg
Quality of job, explanation of bills
10/16/2025
Louann F. VERIFIED CUSTOMER
Very helpful and understanding.
10/16/2025
Arif N. VERIFIED CUSTOMER
Great service. Had some technical issues but the customer service agent Ali was just great
10/16/2025
Janice L. VERIFIED CUSTOMER
As usual, I cannot say enough about Jessie's consistent delivery of the best customer experience. His patience, professionalism, and thorough knowledge of products are exceptional. I always look forward to working with Jessie. Thanks again, Jessie for an amazing customer experience!
10/16/2025
Debra S. VERIFIED CUSTOMER
Personable, easy to talk to.
10/16/2025
Howard S. VERIFIED CUSTOMER
Quick , fair price, done correctly and honestly!
10/16/2025
Alan E. VERIFIED CUSTOMER
Thanks
10/16/2025
Jeanne M. VERIFIED CUSTOMER
Excellent service
10/16/2025
Christine M. VERIFIED CUSTOMER
Great service… Leo is the best!!
10/15/2025
Carey M. VERIFIED CUSTOMER
Jeff was very efficient in taking care of my issues and was great with the pricing. Would suggest Jeff to anyone.