I Look forward to completing the survey
You have a lot to be very proud of
10/22/2025
Rockys T. VERIFIED CUSTOMER
George is dedicated to customer delight.
10/22/2025
Sherry A. VERIFIED CUSTOMER
Alejo is the best. He is responsive, professional and really helpful in explaining everything. Weighing options and recommending but still letting you make the final decision with no pressure. I absolutely trust him and will continue coming back to him with all my Lexus needs. Thank you Alejo!
10/22/2025
Heidi L. VERIFIED CUSTOMER
Wonderful service
10/22/2025
Luz M. VERIFIED CUSTOMER
Arturo is very friendly and helpful. I have recommended him to one of my friends that recently purchased a Lexus.
10/22/2025
Nathan C. VERIFIED CUSTOMER
Jennifer was very kind.
10/22/2025
Martin F. VERIFIED CUSTOMER
Great service very nice
10/22/2025
Stephen E. VERIFIED CUSTOMER
Extra services by Vince made my experience outstanding.
10/22/2025
Juan N. VERIFIED CUSTOMER
I am very satisfied and highly recommended. excellent service thank you very much, Jennifer Villalobos. from Crown Lexus of Ontario California.
10/22/2025
Glen C. VERIFIED CUSTOMER
Thanks again for the outstanding service and support. Great job by Mr. Ruiz.
10/22/2025
Luis C. VERIFIED CUSTOMER
Elda was very helpful.
10/22/2025
Robert B. VERIFIED CUSTOMER
Tony was very friendly and professional. Very happy with the service department as a whole. I was also provided a loan car while my car was in for service.
10/22/2025
Khalid M. VERIFIED CUSTOMER
She is very kind and experienced advisor . I always see her for my service needs.
10/22/2025
Symour O. VERIFIED CUSTOMER
Kristina Duvall provided excellent service as my Lexus service advisor when I brought in my RX350 for maintenance. She was very efficient, professional, and took the time to answer all of my questions thoroughly. I especially appreciated how she handled my concern about the battery issue — she clearly explained the situation, coordinated the diagnostic process, and arranged for a fair 50/50 replacement based on the prorated rate. Her proactive communication and helpful attitude made the entire experience smooth and stress-free. Truly outstanding customer service from start to finish.
10/22/2025
Victoria A. VERIFIED CUSTOMER
Although Mrs. Jennifer Villalobos was very helpful and courteous my 2017 RX 300 is pending work. Mechanic was not able to pinpoint where the oil was leaking from. I have an appointment to return on Friday October 31 hopefully the issue will be resolved. I have faith that the pending repairs taken care of.
Thank you in advance
Sincerely
Victoria A
10/22/2025
Jose P. VERIFIED CUSTOMER
He was very knowledgeable of what needed to be done and it was done in a timely manner,
Thank you
10/22/2025
Teresita D. VERIFIED CUSTOMER
Excellent service
10/22/2025
Christopher M. VERIFIED CUSTOMER
Great experience!
10/22/2025
Ardell K. VERIFIED CUSTOMER
I was told the tire pressure sensors needed to be replaced. For over $900.00? No way.