Aaron was very thorough… He is a nice personable and knowledgeable young man… A true asset to the Lincoln Lexus organization… He has a cheerful attitude, more than happy to answer questions and take the time needed to make sure that all my needs were met… did an excellent job of communicating status during the repair. He is certainly a positive figure…
11/1/2025
Greg D. VERIFIED CUSTOMER
Tires were never touched , same pressure , so I had to go discount tire and get then pumped up to Lexus standards . Rep even told me they topped fluids and filled tires - fail
11/1/2025
David B. VERIFIED CUSTOMER
Cory is the best!!
11/1/2025
Shirley F. VERIFIED CUSTOMER
My service was excellent. I will come back to Lexus to visit Wendy at any time customer service I’ve never met anyone like her. She’s the best I give her all five excellent.
11/1/2025
Cathy S. VERIFIED CUSTOMER
Lexus service is always the supreme. I wish more companies delivered the same excellent service.
10/31/2025
Martha H. VERIFIED CUSTOMER
Shedrick Anderson consummate professional as he guided me through my service visit. I truly appreciate and trusted his guidance
10/31/2025
Eileen C. VERIFIED CUSTOMER
Always satisfied at Lexus
10/31/2025
Michael F. VERIFIED CUSTOMER
Yes im completely satisfied with the service .
10/31/2025
Marilyn P. VERIFIED CUSTOMER
He explained everything
10/31/2025
Michelle B. VERIFIED CUSTOMER
John always goes above and beyond to give great service
10/31/2025
Kevin B. VERIFIED CUSTOMER
It is always a pleasure to deal with Carlos. He is always in a good mood and gets everything done on my vehicle in a timely manner.
10/31/2025
Daryl W. VERIFIED CUSTOMER
Adrian was very professional and knowledgeable.
10/31/2025
Richard M. VERIFIED CUSTOMER
Carlos Nunez is the best. But the tech claimed my wife puts her feet on the dash and hits the piece that comes loose. My wife is 5 feet tall and her feet can never reach, false accusation .The clips need to be replaced again and they were not. I want them replaced please. Dr. Morrow
10/31/2025
Imogene K. VERIFIED CUSTOMER
Customer service representative was polite and knowledgeable.
10/31/2025
Joyce C. VERIFIED CUSTOMER
I went to Crown Lexus because I had a flat tire. It couldn’t be replaced the same day so I had to get a loaner car. Mark was very kind, helpful, and made the whole process very smooth. It was very thoughtful to get me the full electric vehicle as the loaner car. I’m happy to know that I now have Mark to reach out to if I need any help (:
10/31/2025
Angela K. VERIFIED CUSTOMER
Very efficient and courteous.
10/31/2025
Sharon S. VERIFIED CUSTOMER
I must also say that Sergio is and was wonderful, helpful, professional and warm.
10/31/2025
Mang T. VERIFIED CUSTOMER
I’m not completely satisfied, some of the clips of the engine cover were not completely to be put back to secure so I complained about it and it taken care of it. Time promised to be done way too late, was not supposed to be that long.
10/31/2025
Alyona S. VERIFIED CUSTOMER
Adrian Todd was very helpful, extremely professional and very respectful!!! He make our appointment very pleasant and productive ????????
10/31/2025
Cesar M. VERIFIED CUSTOMER
Excellent service from start to finish. Vehicle delivered in great time. Attendant that brought over car to me was super friendly and enjoyed our brief chat. Thanks again.