The guys who helped me Serge, was great and so nice and understanding!
11/7/2025
David P. VERIFIED CUSTOMER
Car was not washed as indicated on final invoice (no explanation why)
The tire pressure issues looks like it was not addressed - still showing a low on the tires that was in question, pressure compared to the other tires
Pressures are the same as when I bright the vehicle in
There is no indication of synthetic oil was used for the change as requested
11/7/2025
Tammie Lavit. VERIFIED CUSTOMER
No comment at this time.
11/7/2025
Tonn V. VERIFIED CUSTOMER
I satisfied confident to do service in crown Lexus
11/7/2025
Dennis Y. VERIFIED CUSTOMER
She was able to communicate to fix the problem that was on going for two years and brought in four or five times previously
11/7/2025
John N. VERIFIED CUSTOMER
Ernesto was amazing
11/7/2025
Joel W. VERIFIED CUSTOMER
Will fill out survey
11/7/2025
Marissa R. VERIFIED CUSTOMER
Excellent customer service! My car is always taken well care of. Thank you Alfred!
11/7/2025
Katherine M. VERIFIED CUSTOMER
Kristina is fantastic
11/7/2025
Mei Kit. VERIFIED CUSTOMER
Alfred helped me with an issue with the lexus rx350 accelerator petal, he kept me updated and the mechanics did a great job. Alfred also helped me clean and get rid of the leaves and debris near the windshield wipers 5 out of 5 service
11/7/2025
Husheng G. VERIFIED CUSTOMER
Excellent service. Thank you
11/7/2025
Mohammadreza G. VERIFIED CUSTOMER
Excellent service
11/7/2025
David B. VERIFIED CUSTOMER
Yes. Excellent
11/7/2025
Brian K. VERIFIED CUSTOMER
All good!
11/7/2025
Tony Y. VERIFIED CUSTOMER
George was a good representative for the dealership. He is attentive and helpful.
11/7/2025
Sherry K. VERIFIED CUSTOMER
The pick up and delivery of our vehicle was perfect. The service advisor informed us of the diagnosis and gave us a detailed estimate of the charges. Our experiences with JM Lexus have always been exceptional.
11/7/2025
Myra B. VERIFIED CUSTOMER
The team at Fox Lexus is professional, friendly and efficient. I always am welcomed like an old friend. I have been a client since 2020. The team takes good care of of my vehicle and me.
11/7/2025
Mark E. VERIFIED CUSTOMER
Vahagn Nazaryan, my Service Representative for over a decade, exemplifies the epitome of professionalism. His unwavering dedication to delivering exceptional Lexus customer service is evident in every visit. I deeply appreciate his commitment to providing the highest level of service and expert advice. Vahagn truly embodies the Lexus brand’s values and standards.
11/7/2025
Lisa H. VERIFIED CUSTOMER
Cory is the best! Always attentive to the details and all of our needs.
11/7/2025
Steve F. VERIFIED CUSTOMER
He did a nice job explaining the service requirements.