I really appreciate Issacs efficient ,prompt,sincere and personable style!
3/17/2020
Jack M. VERIFIED CUSTOMER
Exceptional service as always! I love Lexus!
3/17/2020
Greg P. VERIFIED CUSTOMER
Great first service.
3/17/2020
Katie M. VERIFIED CUSTOMER
Evin was great and very helpful in answering all my questions. Thank you!!
3/17/2020
Du N. VERIFIED CUSTOMER
Excellent
3/17/2020
Daryoosh E. VERIFIED CUSTOMER
Iman was great and I appreciate his attention to details.
3/17/2020
Twila K. VERIFIED CUSTOMER
Waiting 2 hours for an oil change is unacceptable. I had to walk out to ask for my car, and I suspect the car had been ready for several minutes since my car was pulled up from the parked lot and not the service Bay. This is my first Lexus. I really expected a lot more. And what's this thing that I have to leave the lounge to go sign a form in the service guys office? He should come to us. I hate to say this, but the Acura service was better. The service guy came to us and came to us if we were waiting THE SECOND the car was ready. You guys can do better than this
3/17/2020
Matthew M. VERIFIED CUSTOMER
Evan was professional and personable.
3/16/2020
Ken L. VERIFIED CUSTOMER
Evan at Tustin Lexus is the bezt????
3/16/2020
Linda J. VERIFIED CUSTOMER
Nathan Sim was very helpful and cordial. Grease was left on my inside door panel and he made sure it was cleaned off completely . This was my first experience at your service center and I was very pleased with the service.
3/16/2020
Carol L. VERIFIED CUSTOMER
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3/16/2020
Cathy F. VERIFIED CUSTOMER
The service advisor was helpful and pick up was convenient!
3/16/2020
Sara G. VERIFIED CUSTOMER
Appreciate Drew and Argiros and the great service they provide !
3/16/2020
Chet P. VERIFIED CUSTOMER
Thank you for getting us in and out in a timely manner. I also asked Rick about a recall on my daughters 2008 Lexus IS 350 which he gladly help research for us. Unfortunately the recall has expired but I appreciated the fact that he took the time to help.
3/16/2020
Dan O. VERIFIED CUSTOMER
Professional and provided timely updates. The time stated the service would take was on point.
3/16/2020
Kathleen B. VERIFIED CUSTOMER
Very pleasant, efficient & good customer service.
3/16/2020
Gary J. VERIFIED CUSTOMER
Great
3/16/2020
Tom N. VERIFIED CUSTOMER
Overall good service. Brando worked hard getting the quotes and explain to me exactly what was being done to my vehicle.