When I called back, It was very hard to talk to Mr. Drew Jacobson. Later he said he was at the meeting. You don’t seem to have a mechanism to cover urgent call for your staff who cannot answer such as in the meeting. It is very uncomfortable for your customer calling from outside.
5/12/2020
Stephanie B. VERIFIED CUSTOMER
Appreciate the care given including the car wash and sanitizing effort inside the car after service. Impressive service
5/12/2020
Camtu T. VERIFIED CUSTOMER
I was very impressed with the outstanding service displayed by Hannah, Alex and Rick, as well as the health safety precaution taken in the mist fo the COVID-19. Greatly appreciated!
5/12/2020
Rita T. VERIFIED CUSTOMER
Disappointed that Lexus can’t count, I was ask to answer one question and you asked Two!
5/12/2020
Jeanette S. VERIFIED CUSTOMER
Quick and friendly service
5/12/2020
Amal A. VERIFIED CUSTOMER
Jeffery was very nice , professional and helpful I was very pleased with the service.
5/11/2020
Peter K. VERIFIED CUSTOMER
Joshua jancha and other service staff took care of the service in a great manner timing and well done thanks to all ...
5/11/2020
Kim K. VERIFIED CUSTOMER
Great experience!
5/11/2020
Julie K. VERIFIED CUSTOMER
Thank you for everything! You’re the best~
5/11/2020
John F. VERIFIED CUSTOMER
Evan was great. My car looked so awesome when I picked it up.
Carwashes have been closed for so long that my car
was really dirty. So nice to have it clean again.
5/11/2020
George Y. VERIFIED CUSTOMER
Repaired as promised.
Excellent customer service
5/11/2020
Choon-Soon K. VERIFIED CUSTOMER
Thanks for the service with professional & kindly manners.
5/11/2020
Andrea B. VERIFIED CUSTOMER
Derek was great and super friendly! The other service staff that greeted me when I pulled in were also awesome. I will definitely come back here for any service needs. Thank you for the great customer service!
5/11/2020
Mark S. VERIFIED CUSTOMER
You provide great customer service.
5/11/2020
Michael R. VERIFIED CUSTOMER
I'll look for the email
5/10/2020
VALERIE T. VERIFIED CUSTOMER
kudos to rdg! keeps me updated on the status on my car and can be reached easily through text! service in south county lexus is truly hassle free.
5/10/2020
Luisa E. VERIFIED CUSTOMER
Keep up the good work. Very nice service and nice people
5/10/2020
Clayton M. VERIFIED CUSTOMER
Thank you for your professionalism.
5/10/2020
Mohammed N. VERIFIED CUSTOMER
They didn't shut my car hood or not completly shut if I was going to fast would course major damage to my car hood and windshield and more I shut it and drove out of your dealer. Hazan was good but shop wasn't wiw