I received multiple services. Of note, I received a full detail. The inside is pristine but the outside, not so much. I noticed a spot on the hood that I hadn’t noticed before. Also, while the car definitely had some blemishes, there are NUMEROUS paint chips on the front of the car. I’m not saying that the techs caused the rock chips but it makes me wonder what process they used for waxing or buffing. There appears to be exposed metal now. I’m terribly disappointed. Additionally, the car seems to be pulling now. I won’t know for sure until I drive it a bit more but that’s odd considering I had a wheel alignment. The staff is very friendly though.
5/28/2020
Aiza T. VERIFIED CUSTOMER
Cordis was great! Super friendly, caring, and knowledgeable. Excellent customer service. Hope I get to work with him again. Thank you!!!
5/28/2020
Beverly A. VERIFIED CUSTOMER
I called Service. The phone rang 15 times and no one answered. The operator picked up and she tried to reach Service but was also unable to get them. Never did talk with them but got a text. It seems Service is understaffed making the Service Dept disjointed
5/28/2020
Birgit S. VERIFIED CUSTOMER
I appreciate being able to work with Davon as my go to service writer. He is efficient but also very personable. I also appreciate being able to get a loaner when I bring the car in for service.
5/28/2020
Farzad E. VERIFIED CUSTOMER
Scott at South County Lexus is great, polite and efficient.
5/28/2020
Nancy G. VERIFIED CUSTOMER
Excellent service
5/28/2020
James O. VERIFIED CUSTOMER
Loaner car was not cleaned. Food wrappers and empty bottles in the middle seat. Dash and seats not cleaned. Previous driver even left items in the trunk area and was not removed. My service rep, Drew, was great.
5/28/2020
James S. VERIFIED CUSTOMER
RGD as always was great. Service was completed on time and appears done well.
As always everyone was smiling and had a few good laughs.
5/28/2020
Harsimran R. VERIFIED CUSTOMER
He is good
5/28/2020
Mohammad S. VERIFIED CUSTOMER
I am glad I had this service
5/28/2020
Cheri M. VERIFIED CUSTOMER
Really happy with the service! Great info explained
About my car. Just loved the way they help us
5/28/2020
Marthy S. VERIFIED CUSTOMER
Very satisfied nice guys and very helpful great job.
5/28/2020
Hani K. VERIFIED CUSTOMER
Excellent customer service.
5/28/2020
Paul L. VERIFIED CUSTOMER
Scott Monge always does a great job of making sure I know about any issues and is a real partner.
5/28/2020
Sussan S. VERIFIED CUSTOMER
No comments
5/28/2020
Michael D. VERIFIED CUSTOMER
Daven, as always, is great and makes me completely trust my service there.
5/28/2020
TERRY G. VERIFIED CUSTOMER
Every single person I had contact with today was knowledgeable, respectful, and very kind...thank you!