I’ve been going to RGD for 10 yrs now. I live in Oceanside and the Carlsbad location has got nothing on South County Lexus. I’ve always been a happy customer. Thanks!!
8/25/2020
Jason L. VERIFIED CUSTOMER
Jason L
8/25/2020
Emily B. VERIFIED CUSTOMER
Isaac is a great service representative and is very attentive and knowledgeable.
8/25/2020
Linda D. VERIFIED CUSTOMER
Isaac was very nice made sure we had a phone call to know when to pick our car up
8/25/2020
Shayesteh S. VERIFIED CUSTOMER
Carlos was nice and friendly and great customer service I prefer to have my maintenance with Carlos from now on.
8/25/2020
Daniel D. VERIFIED CUSTOMER
Great service!
8/25/2020
Nader A. VERIFIED CUSTOMER
Wonderful people and excellent service!
8/25/2020
Mary S. VERIFIED CUSTOMER
Everything was excellent!
8/25/2020
Yogeshwar P. VERIFIED CUSTOMER
Excellent service
Thank you
8/25/2020
Melissa C. VERIFIED CUSTOMER
I was told when I made the appointment that the alignment would take 1 hour. I was at your dealership for 2 hours. Your dealership is a joke! I will never go back. Stop over booking appointments and making cutters wait. No excuses. Just like your time is valuable, so is mine! None of the service advisors didn’t even come to tell me it would take longer. Truly pathetic! I’ll take my business to another lexus dealership that values my time. It’s a joke.
8/24/2020
Scott S. VERIFIED CUSTOMER
Too lengthy to type in this little box
8/24/2020
Donald H. VERIFIED CUSTOMER
Hillary was professional, knowledgeable, and friendly. She patiently answered our questions. She did a good job.
8/24/2020
Carol D. VERIFIED CUSTOMER
Josh was very helpful and completed my service visit when promised.
I didn’t ask Josh about this because I didn’t review my invoice until I got home. I’m surprised I was charged over $100 to put in a front headlight bulb. I think this is pretty outrageous. How long does it take to do this?
Thanks,
Carol D
8/24/2020
Christopher N. VERIFIED CUSTOMER
Had a great pleasure working with my Service Agent!
8/24/2020
Wilson P. VERIFIED CUSTOMER
I had my exhaust repaired at metro Lexus and it’s still noisy. Jeff Miller noticed the noise also.
8/24/2020
David D. VERIFIED CUSTOMER
Thank you Josh and the Metro Lexus service team for taking care of me and my vehicle. I appreciate the loaner vehicle while they took care of the fuel pump recall. Kindest regards - Dave D.
8/24/2020
Gary C. VERIFIED CUSTOMER
Had one small issue and taken care of immediately! Excellent Service!
8/23/2020
Lorna D. VERIFIED CUSTOMER
Sure. Great service on a very hot day. Thank you all!
8/23/2020
Linda G. VERIFIED CUSTOMER
Isaac did a great job in answering all my questions and taking care of the needs of the card. He is a pleasure to work with.