Your staff Evevn is very nice and provided good service
10/8/2020
Wayne . VERIFIED CUSTOMER
Job well done as always
10/8/2020
STEVE M. VERIFIED CUSTOMER
The care and attention that RG, Mary and the whole team is excellent. So easy from booking to pickup.
10/8/2020
Yvette L. VERIFIED CUSTOMER
We cannot thank Daven and Lexus enough! An issue was discovered and Daven brought it to corporate for us. They agreed to repair it 100% under warranty. Thank you from a happy 20+ year client! I will always choose Lexus!
10/8/2020
Nancy K. VERIFIED CUSTOMER
You are welcome.
10/8/2020
Arthur A. VERIFIED CUSTOMER
Excellent service!
10/8/2020
HENRI H. VERIFIED CUSTOMER
everyone is great and competent.
too bad you no longer have someone to answer questions about problem with the hand-free phone feature.
10/8/2020
Joel L. VERIFIED CUSTOMER
Great job
10/8/2020
Bindu M. VERIFIED CUSTOMER
????
10/8/2020
Jonra B. VERIFIED CUSTOMER
All help was amazing and incredible thank you all very much appreciated
10/8/2020
Laura W. VERIFIED CUSTOMER
Rgd is the best. Will always bring auto to him . Thank u- Laura W
10/8/2020
Carla L. VERIFIED CUSTOMER
Great service as usual
10/8/2020
Michelle H. VERIFIED CUSTOMER
Great service. We’ll definitely come back for the next service.
10/8/2020
**** J. VERIFIED CUSTOMER
Thanks Issac for the superb attention & amazing care you gave me!!!
The best, without question the best rep I’ve ever encountered.
Thanks Issac !
10/8/2020
Lynn R. VERIFIED CUSTOMER
Our Customer Service Representative in the Maintenance Department, Drew was very professional, courteous, efficient, and followed through as promised. Thank you.
10/8/2020
Renetta S. VERIFIED CUSTOMER
Excellent service
10/8/2020
Dana G. VERIFIED CUSTOMER
I spent $300 on a 20K maintenance and was not even given a complimentary car wash. I live in Mayfield Heights and drive past Classic Lexus to come to Metro. One of the amenities I was sold on was complimentary car washes. This is disappointing.
10/7/2020
Tamara R. VERIFIED CUSTOMER
Everyone I dealt with professional and courteous. Very enjoyable maintenance experience.
10/7/2020
Michael D. VERIFIED CUSTOMER
I don’t have my car back yet. Ask again when the job is complete.
10/7/2020
Margaret V. VERIFIED CUSTOMER
Jeff and the Service Dept. are friendly and knowledgeable about Lexus vehicles. I’m impressed with the entire Metro Lexus team.