Hassan was excellent. Helped with everything I needed and extremely fast!
The only thing I was bummed about was my car was left with about 1 miles worth of gas. And I’m pretty sure I didn’t leave it that low. Other than that what a phenomenal expierence!
1/1/2021
Ralph J. VERIFIED CUSTOMER
Great experience Carlos did a good job things were done as quickly as I could be done clean quiet. Very pleased
1/1/2021
Rebecca C. VERIFIED CUSTOMER
I recently had my car serviced by Scott Monge and Evan Frykman who are very professional, courteous, & knowledgeable. They answered all my questions and provided excellent explanations. Your team members who assist upon arriving or picking up my car are professional, helpful, and hospitable. Thank you very much.
1/1/2021
Juan G. VERIFIED CUSTOMER
Ronnie Crowe was very professional, courteous, not pushy and friendly. I am generally not fond of the dealership experience due to pushy salespeople or attempts to push a sale. Excellent customer service, which was very much appreciated. The experience left me wanting to come back and buy my next vehicle from your dealership.
1/1/2021
Alexis B. VERIFIED CUSTOMER
As usual Drew Jacobsen took care of my service timely and professionally. That is why I stay with the Mission Viejo Lexus dealership!!!! Thank you, Alexis B
1/1/2021
Larry S. VERIFIED CUSTOMER
Carlos gave me excellent service.
1/1/2021
CHERYL R. VERIFIED CUSTOMER
Evan is great!
1/1/2021
ELAINE T. VERIFIED CUSTOMER
My service rep Evan was terrific.
1/1/2021
Rajeev M. VERIFIED CUSTOMER
Everything done professionally in timely manner.
1/1/2021
Stephen F. VERIFIED CUSTOMER
Thanks for all of your help.
1/1/2021
Megan S. VERIFIED CUSTOMER
I greatly appreciate the valet service to my house for my service - the gentlemen are always the most kind and considerate
1/1/2021
Dennis T. VERIFIED CUSTOMER
Great service
1/1/2021
Christian C. VERIFIED CUSTOMER
My service technician was so friendly informative and I will always request him
12/31/2020
Catherine K. VERIFIED CUSTOMER
Jeffrey listens carefully to my needs and concerns. He gives me excellent advice and I always feel confident that I can trust his recommendations. I am deeply grateful for his help and support since I started bringing my vehicle to the dealership. The whole staff has been wonderful and it's so nice to not worry about where to go for service.
12/31/2020
Robert B. VERIFIED CUSTOMER
Thanks again
12/31/2020
Reggie S. VERIFIED CUSTOMER
I appreciated the fast and friendly service.
12/31/2020
John K. VERIFIED CUSTOMER
I love the customer service I receive from scot every time I come in
12/31/2020
LAURA B. VERIFIED CUSTOMER
You guys are always great there and I so appreciate being a customer! I do feel lucky owning Alexis and getting the great care that you guys get so thank you and happy new year!