RGD is friendly, prompt, and has gotten my car in and out quickly! Very pleased!!
1/22/2021
Eric B. VERIFIED CUSTOMER
My service advisor and the technician was excellent today. Thank you for taking good care of me.
1/22/2021
Arsalan N. VERIFIED CUSTOMER
Professional, friendly, great customer relation & followup, caring
1/22/2021
Anthony W. VERIFIED CUSTOMER
Excellent service provided by RGD
1/22/2021
Phillip S. VERIFIED CUSTOMER
Everything went really well and my advisor was wonderful and his name is Hassan. He deserves tens all around! I will be calling him in July.
1/22/2021
Maria V. VERIFIED CUSTOMER
Cordis is always courteous and professional and follows through from inception of the appointment until service has been completed as well as answering any questions or following up with any concerns I may have. I am very pleased with the service I receive at Metro Lexus!
1/22/2021
John P. VERIFIED CUSTOMER
Jeff was fantastic. Above and beyond on customer satisfaction.
1/22/2021
Anne S. VERIFIED CUSTOMER
Cordiss was very helpful and attentive.
1/22/2021
James C. VERIFIED CUSTOMER
Great service from Jeff Miller!
1/22/2021
Jacob W. VERIFIED CUSTOMER
I cannot begin to express the gratitude that I have for Jeffrey. His enthusiasm, passion and knowledge of cars shines through and through! You know when you are talking to him that he cares about you as a person and that he values your safety and the quality of your car. He went above and beyond to ensure all my needs were met, that I received a fair price and that I knew exactly what was being done to my vehicle in terms I could understand. Being a woman that knows little about cars it can be intimidating to talk repairs, he made the experience easy and enjoyable. You have a gem of a customer service rep, he deserves a promotion or a raise if you ask me. Based on his service I will be recommending Lexus to others in the Sandusky area. Thank you!
1/22/2021
Elsie H. VERIFIED CUSTOMER
Jeffrey Miller was great! Friendly and professional and very helpful. Answered all of my questions. I appreciate all of his help. Thank you!
1/22/2021
Charles H. VERIFIED CUSTOMER
I thought it was strange that when I picked up my car, they brought it in from outside with snow on it. The service guy brushed the snow off the windows, leaving the snow on hood and roof, etc. I thought it would’ve gone through the car wash. Not a big deal but I was surprised.
1/21/2021
Alan B. VERIFIED CUSTOMER
Evan is the best
1/21/2021
Janet B. VERIFIED CUSTOMER
All good Hassan was on it. He gets the 10
1/21/2021
Vijendrea P. VERIFIED CUSTOMER
RGD was most helpful in taking on my numerous Lexus maintenance questions
and seems he really has a good knowledge of his Lexus products.
Highly recommend his professionalism and knowledge to other Lexus buyers.
1/21/2021
Wen H. VERIFIED CUSTOMER
Very good service
1/21/2021
Susan S. VERIFIED CUSTOMER
Couldn’t have been better.
1/21/2021
Daniel P. VERIFIED CUSTOMER
I felt that Jeff went beyond what normal service would entail. I was really impressed that my car was taken for an AIM test while in your care. Thanks
1/21/2021
Stephanie Genet. VERIFIED CUSTOMER
Ronnie Crowe is AWESOME as ALWAYS! Thanks for the great customer service over all these years!