Scott Monge is a great service advisor. Car was ready as promised. Car was clean when picked up.
2/2/2021
Kris H. VERIFIED CUSTOMER
We have worked with Isaac before. He has always made the appointment seamless and is very knowledgeable about the car. It's appreciated!
2/2/2021
Timothy S. VERIFIED CUSTOMER
Service tech was great, explained everything well. The car was completed in user the estimated time.
2/2/2021
Stephen C. VERIFIED CUSTOMER
Joshua did a great job and finished the upgrade snd servicing on time. We appreciate the car wash and gas. We have always been happy with the service Metro provides.
2/2/2021
Kris Sam. VERIFIED CUSTOMER
Service is fast! I guess not event 45mins! Everygood! But the think is i have concern about my driverside door panel and theres a gap. And the service advisor said to me is when the time im gonna be back to have a servie again thats the only time they gonna order the parts. ??????????? Why you can just order right now and call me when you have my parts. Simple like that. I dont know if that guy is lazy do to an quotation for that part. Service excellent. Service advisor so so. I dont like that advice to me...
Thankyou
2/2/2021
Luis S. VERIFIED CUSTOMER
Hassan was professional and explained the service to our car.
Thank you
2/2/2021
Aaron M. VERIFIED CUSTOMER
Service adviser was great. The issue of noise coming from car was not cleared. But no fault of adviser
2/2/2021
David . VERIFIED CUSTOMER
Ronnie Crowe explained everything to us in his usual polite, informative manner. He called to update us on the problem (which was as he originally diagnosed) and promptly called when car was ready for pick up. Thanks Ronnie.
2/2/2021
Matthew B. VERIFIED CUSTOMER
Great service!
2/2/2021
LAURA G. VERIFIED CUSTOMER
Exceptional car experience! From the Sales person to Finance Dept. Everyone is extremely friendly and professional. Would recommend my friends and family to South County Lexus. Also, service advisors are top notch! Hassan is professional and his customer skills are excellent! He answered all my questions and was very thorough.
2/2/2021
Kay D. VERIFIED CUSTOMER
I was completely satisfied . Josh was very helpful .
2/2/2021
Kathleen P. VERIFIED CUSTOMER
Appreciate the service
2/2/2021
John K. VERIFIED CUSTOMER
Jeffrey was outstanding!
2/2/2021
Ryan C. VERIFIED CUSTOMER
I sent feedback via email.
Josh is great. Your systems and incessant stupid notifications are the problem!
2/2/2021
VICTOR I. VERIFIED CUSTOMER
Evan, excellent person , good service with 4 cars for the last 10 years.
Thank you
Victor
2/1/2021
Francisco M. VERIFIED CUSTOMER
All good, it took longer than expected
1/31/2021
Barry L. VERIFIED CUSTOMER
Thanks to Tim for getting an accommodation from Lexus and for keeping me updated. Pleasure to deal with Tim
1/31/2021
Marna B. VERIFIED CUSTOMER
Tim was wonderful (he was my service guy today). Really appreciate the way you treat your customers!
1/31/2021
Bishoy K. VERIFIED CUSTOMER
Tim was very efficient, friendly, and helpful with servicing my Lexus and going over details.
1/31/2021
Don . VERIFIED CUSTOMER
The service is great but the cost much higher than expected.