Josh did a great job and the young lady who was the technology specialist was amazing she showed me things about the vehicle I did not know she made me feel comfortable about giving her a phone call and said please send her a message or text with any questions she loves question I absolutely adore her also she was magnificent great team member
2/26/2021
LORNA D. VERIFIED CUSTOMER
Ronnie Crowe is the best, most professional, helpful person ???? Thank you!
2/26/2021
Frank W. VERIFIED CUSTOMER
Thank you for the great service
2/26/2021
MARY S. VERIFIED CUSTOMER
When my battery died unexpectedly today, Lexus service did a thorough check to determine the cause, and offered to wash the car, all without charge. Very much appreciated!
2/26/2021
CAROLINE W. VERIFIED CUSTOMER
Gus, Ronnie and Matt are all excellent in their individual specialties!
2/26/2021
Effat M. VERIFIED CUSTOMER
Thank you
2/26/2021
ED M. VERIFIED CUSTOMER
My Service Manager was awesome!!!!
2/26/2021
Malu N. VERIFIED CUSTOMER
Thank you
2/26/2021
PAULA W. VERIFIED CUSTOMER
100%
2/26/2021
Corinne K. VERIFIED CUSTOMER
Had a great experience today as usual!! Thank you
2/26/2021
Fangye S. VERIFIED CUSTOMER
Evan did a good job?
2/26/2021
Cheryl R. VERIFIED CUSTOMER
Best service department in Cleveland. Top notch
2/26/2021
Frank L. VERIFIED CUSTOMER
Every one did a great job
2/26/2021
Christine G. VERIFIED CUSTOMER
Thanks to Jeff for keeping me informed and providing great service
2/26/2021
Geraldine F. VERIFIED CUSTOMER
Professional, helpful with questions I had .
2/26/2021
Kathleen K. VERIFIED CUSTOMER
Josh was very helpful
2/26/2021
Keeli S. VERIFIED CUSTOMER
Everyone is always so accommodating, great service.
2/26/2021
Christian S. VERIFIED CUSTOMER
I always have a great experience servicing my vehicle at metro. From check in to check out, the process is smooth and stress free. Josh and the advisors are always very insightful and helpful in a pinch. I know my car is in good hands at Metro Lexus.
2/26/2021
Lori M. VERIFIED CUSTOMER
Cordis was a pleasure to work with. My car was done earlier than expected which was great!
2/25/2021
Cathleen S. VERIFIED CUSTOMER
RGD is my rep and he is truly the reason that I continue to go to a dealership, instead of someplace less expensive for a simple oil change. (I am suffering from COVID related financial issues...????) I appreciate the personal relationship with him as a representative of Lexus. When I do get a new car, you guys will be the ones I will go to when that time comes! Thank you RGD for honoring me!